Housekeeping Operations Manager
2 weeks ago
Job Overview
Additional Information:
This establishment is managed by an independent franchisee, Affirmed Corporation. The franchisee operates independently from Marriott International, Inc., controlling all facets of employment policies and practices, including hiring, termination, discipline, staffing, compensation, benefits, and all other employment conditions. If you accept a position at this establishment, you will be employed by a franchisee and not by Marriott International, Inc.
Position Title: Housekeeping Operations Manager - Courtyard by Marriott Fisherman's Wharf
About Us:
Courtyard by Marriott Fisherman's Wharf, situated in the vibrant area of San Francisco's Fisherman's Wharf, is in search of a proactive and skilled Housekeeping Operations Manager to enhance our team.
Our hotel is a unionized property, committed to upholding the highest standards of cleanliness and guest satisfaction.
Role Summary:
As the Housekeeping Operations Manager, you will be instrumental in ensuring the overall cleanliness and upkeep of our hotel, including supervising the laundry operations.
The ideal candidate will possess a minimum of 3 years of experience in a comparable role within a unionized hotel setting, adept at managing teams under collective bargaining agreements.
Key Responsibilities:
Lead and manage the housekeeping team in alignment with Marriott standards and union protocols.
Conduct daily briefings to communicate objectives, ensuring all housekeeping tasks are clearly understood by the team.
Oversee the development and implementation of a seniority-based scheduling system, ensuring optimal staffing levels to achieve cleanliness targets.
Collaborate with the General Manager and Guest Service Manager to synchronize efforts in delivering outstanding customer service.
Work closely with the Engineering Department to establish and maintain preventative maintenance schedules.
Prioritize cleanliness, uphold Marriott standards, and ensure a positive guest experience.
Assist in evaluating the work of Housekeeping Inspectors, ensuring cleanliness standards are consistently met.
Utilize computer skills, particularly in Microsoft Teams and SharePoint, for effective communication and collaboration.
Demonstrate flexibility to work varied schedules based on departmental and hotel requirements.
Eligibility for a performance-based bonus linked to achieving cleanliness objectives, guest satisfaction metrics, and overall hotel profitability.
Qualifications:
Minimum 3-5 years of experience in a similar role within a unionized hotel environment.
Experience managing teams under collective bargaining agreements.
Proficient in Microsoft Teams and SharePoint.
Ability to develop and manage a seniority-based schedule.
Strong organizational and communication skills.
Flexibility to adapt to varied schedules based on departmental and hotel needs.
Compensation and Benefits:
Competitive annual salary range:
$75,000 to $85,000.
Annual performance evaluations with opportunities for merit increases.
Eligibility for performance-based bonuses.
Comprehensive employee benefits package (Paid Medical Insurance after 60 days of employment).
If you are an experienced Housekeeping Operations Manager with a commitment to maintaining high standards in a unionized hotel environment, we encourage you to consider this opportunity.
Join our team at Courtyard by Marriott Fisherman's Wharf and contribute to delivering exceptional hospitality in the heart of San Francisco.
Courtyard by Marriott Fisherman's Wharf is an equal opportunity employer.Job Type:
Full-time
Work Location:
In person
Requirements:
Minimum 3-5 years of experience in a similar role within a unionized hotel environment.
Experience managing teams under collective bargaining agreements.
Proficient in Microsoft Teams and SharePoint.
Ability to develop and manage a seniority-based schedule.
Strong organizational and communication skills.
Flexibility to adapt to varied schedules based on departmental and hotel needs.
This company is an equal opportunity employer.
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