Housekeeping Operations Manager
6 days ago
We are seeking a highly skilled and experienced Housekeeping Manager to join our team at DKN Hotel Group. As a key member of our housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and customer satisfaction in our hotel.
Key Responsibilities- Leadership and Supervision: Provide guidance and direction to housekeeping team members, ensuring they meet the highest standards of performance and customer service.
- Room Inspections: Conduct regular room inspections to ensure cleanliness and quality meet DKN Hotel Group's standards.
- Staff Management: Recruit, train, and develop housekeeping team members, promoting a positive and productive work environment.
- Cost Control: Monitor and control housekeeping costs, ensuring efficient use of resources and minimizing waste.
- Supply Management: Order and manage housekeeping supplies, maintaining accurate inventory and ensuring timely delivery.
- Lost and Found: Manage the Lost and Found department, ensuring prompt return of lost items to guests.
- Maintenance and Repairs: Report any maintenance issues to the maintenance team, ensuring prompt resolution and minimizing disruptions.
- Laundry and Linen: Assist with laundry and linen management, ensuring cleanliness and quality meet DKN Hotel Group's standards.
- Team Collaboration: Work closely with other departments to ensure seamless operations and excellent customer service.
- Experience: Minimum of two years' experience in hotel housekeeping, with progressive responsibility and leadership experience.
- Knowledge and Skills: Strong knowledge of housekeeping operations, laundry and linen management, and cost control. Excellent leadership, communication, and problem-solving skills.
- Physical Demands: Ability to walk, sit, climb stairs, and lift up to 20 pounds, with frequent exposure to cleaning agents.
- Competitive Salary: A competitive salary and benefits package.
- Opportunities for Growth: Opportunities for career advancement and professional development.
- Collaborative Work Environment: A dynamic and supportive work environment with a team of experienced professionals.
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