Hotel Front Desk Auditor
4 weeks ago
We are seeking a skilled Night Auditor to join our team at Quality Inn & Suites. As a Night Auditor, you will be responsible for reconciling credit card transactions, financial records, and occupancy percentages. You will also respond to inquiries, process reservations, and check-ins, and ensure that all guests have an exceptional experience at the property.
Responsibilities:- Reconcile all credit card transactions, financial records, and occupancy percentages
- Respond to inquiries, process reservations, and check-ins
- Produce and distribute daily, weekly, and monthly reports to hotel management and department heads
- Process additional administrative, bookkeeping, and accounting procedures as required
- Ensure all guests feel they are having an exceptional experience at the property
- Excellent customer service and communication skills are required
- Diploma or equivalent from high school is required; some college is desired
- Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
- Must be computer proficient; experience with accounting or reservation software is a bonus
- Flexible overnight hours are required
Quality Inn & Suites offers a great work environment, excellent bonus program, and opportunities for growth and personal development. We are a family-like environment with a great culture, and we invest in our employees.
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