Front Desk Associate

3 weeks ago


Round Rock, Texas, United States Dimension Hospitality Full time

Job Title: Front Desk Associate

Job Summary: We are seeking a highly skilled and friendly Front Desk Associate to join our team at Dimension Hospitality. As a Front Desk Associate, you will be responsible for providing exceptional customer service to our guests, handling room assignments, and ensuring a smooth check-in and check-out process.

Key Responsibilities:

  1. Greet and register guests, assign rooms, and issue room keys.
  2. Answer inquiries about hotel services, registration, and local directions.
  3. Keep records of room availability and guests' accounts.
  4. Compute bills, collect payments, and make change for guests.
  5. Date-stamp, sort, and rack incoming mail and messages.
  6. Understand and enforce hotel credit policies.
  7. Take the initiative to greet guests in a friendly and warm manner.
  8. Perform other duties as assigned.

Requirements:

  • High School Diploma or equivalent.
  • Minimum 3 months of hospitality, general office, accounts receivable, or customer service experience.

Salary: $17.00 per hour


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