Front Desk Associate
3 weeks ago
Job Title: Front Desk Associate
Job Summary: We are seeking a highly skilled and friendly Front Desk Associate to join our team at Dimension Hospitality. As a Front Desk Associate, you will be responsible for providing exceptional customer service to our guests, handling room assignments, and ensuring a smooth check-in and check-out process.
Key Responsibilities:
- Greet and register guests, assign rooms, and issue room keys.
- Answer inquiries about hotel services, registration, and local directions.
- Keep records of room availability and guests' accounts.
- Compute bills, collect payments, and make change for guests.
- Date-stamp, sort, and rack incoming mail and messages.
- Understand and enforce hotel credit policies.
- Take the initiative to greet guests in a friendly and warm manner.
- Perform other duties as assigned.
Requirements:
- High School Diploma or equivalent.
- Minimum 3 months of hospitality, general office, accounts receivable, or customer service experience.
Salary: $17.00 per hour
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