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Medical Records Administrator

2 months ago

Norfolk, Virginia, United States ACI Federal Full time

Position: Records & Information Clerk

Equal Opportunity Employer Statement: ACI Federal is committed to fostering a diverse and inclusive workplace. We welcome applications from all qualified individuals without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

About ACI Federal: ACI Federal is a leader in delivering innovative healthcare transformation solutions tailored for both public and private sectors, including hospitals, long-term care facilities, and healthcare organizations. Our dedicated team of Talent Acquisition Specialists and healthcare professionals excels in providing medical staff augmentation across various healthcare environments.

Job Overview: The Records & Information Clerk is responsible for the systematic creation, management, and preservation of all client medical records. This role involves converting physical documents into digital formats and serving as a knowledgeable resource for staff regarding electronic health information. The clerk will also handle all requests for medical record information from consumers and external agencies.

Key Responsibilities:

  1. Ensure compliance with confidentiality laws and regulations, safeguarding all consumer protected health information.
  2. Coordinate and process requests for the release of medical record information.
  3. Verify authorizations in accordance with departmental policies and applicable state and federal laws.
  4. Log all requests for records with the date received in the Disclosure Log.
  5. Scan and attach paper documents to electronic health records daily.
  6. Collect patient information and assist in audit processes.
  7. Manage closed paper records, preparing them for appropriate storage.
  8. Retrieve, compile, and maintain paper medical records.
  9. Adhere to ACI Federal policies and procedures.
  10. Provide exceptional customer service in all interactions.

Performance Requirements:

Knowledge:

  • Understanding of medical records operations.
  • Familiarity with electronic health records.
  • Awareness of state and federal laws governing patient rights and privacy.

Skills:

  • Proficient computer skills.
  • Strong organizational capabilities.
  • Excellent active listening and time management skills.
  • Keen attention to detail.

Abilities/Competencies:

  • Uphold strict confidentiality and ethical standards.
  • Operate modern office equipment efficiently.
  • Work independently while maintaining a positive attitude.
  • Manage multiple responsibilities and prioritize tasks effectively.
  • Complete assignments accurately and promptly.
  • Communicate effectively in both oral and written forms.
  • Handle challenging situations with professionalism.

Education and Experience: A high school diploma or GED is required, along with a minimum of one year of experience in medical records. Strong interpersonal skills and computer proficiency are essential.

Additional Information: This job description is intended to provide a general overview of the position and is not an exhaustive list of all responsibilities, skills, or working conditions associated with the role. Management reserves the right to modify, add, or remove duties as necessary.

Employment Type: Full-Time