Technical Support Specialist
2 days ago
A Technical Support Specialist is needed to provide assistance to field engineers, technicians, and product support personnel at IntePros in Portage, MI. The ideal candidate will have extensive practical experience in diagnosing and troubleshooting technical equipment or software.
Key Responsibilities:- Provide technical support to engineers, technicians, and product support staff via phone calls and emails.
- Diagnose and troubleshoot technical issues, offering solutions when first-line support is unable to resolve problems.
- Debug and repair malfunctioning equipment or software.
- Report and document issues using Salesforce.
- May assist in customer training as needed.
- Support customers and users where the product is complex or highly technical in nature.
- College degree required.
- At least 1 to two years of customer service experience in an in-bound call center.
- Proven experience in technical support or related fields.
- Ability to make decisions based on past experience and practical knowledge.
- Strong communication skills, both written and verbal.
- Experience with diagnosing and troubleshooting technical issues in complex systems.
This is a one-year contract assignment with two shifts available: 1st 9:30am - 6pm, and 2nd shift 10:30am - 7pm. Mon-Fri. The role is on-site.
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Technical Support Specialist
1 week ago
Kent, Ohio, United States IntePros Full timeTechnical Support Specialist Job DescriptionA Technical Support Specialist is needed to provide assistance to field engineers, technicians, and product support personnel at IntePros in Portage, MI. The ideal candidate will have experience in diagnosing, troubleshooting, and repairing technical equipment and software.Key Responsibilities:Provide technical...
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Technical Support Specialist
2 weeks ago
Kent, Ohio, United States IntePros Full timeTechnical Support Specialist Job DescriptionA Technical Support Specialist is needed to provide assistance to field engineers, technicians, and product support personnel at IntePros in Portage, MI. The ideal candidate will have experience in diagnosing, troubleshooting, and repairing technical equipment and software.Key Responsibilities:Provide technical...
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Technical Support Specialist
8 hours ago
Kent, Ohio, United States IntePros Full timeTechnical Support Specialist Job DescriptionA Technical Support Specialist is needed to provide assistance to field engineers, technicians, and product support personnel at IntePros in Portage, MI. The ideal candidate will have extensive practical experience in diagnosing and troubleshooting technical equipment or software.Key Responsibilities:Provide...
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Technical Support Specialist
4 days ago
Kent, Ohio, United States IntePros Full timeTechnical Support Specialist Job DescriptionA Technical Support Specialist is needed to provide assistance to field engineers, technicians, and product support personnel at IntePros in Portage, MI. The ideal candidate will have extensive practical experience in diagnosing and troubleshooting technical equipment or software.Key Responsibilities:Provide...
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Senior Technical Support Specialist
20 hours ago
Kent, Ohio, United States Procom Full timeSenior Technical Support SpecialistWe are seeking an experienced Senior Technical Support Specialist to provide advanced technical assistance to our field engineers, technicians, and product support personnel.This role is crucial in resolving complex technical issues and ensuring the smooth operation of our equipment and software.Key Responsibilities:Provide...
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Technical Support Expert
1 week ago
Kent, Ohio, United States Procom Full timeSenior Technical Support SpecialistWe are seeking an experienced Senior Technical Support Specialist to provide advanced technical assistance to our field engineers, technicians, and product support personnel. This role is crucial in resolving complex technical issues and ensuring the smooth operation of our equipment and software.Key...
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Technical Support Specialist
2 weeks ago
Kent, Ohio, United States IntePros Full timeJob Summary: IntePros is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to field engineers, technicians, and product support personnel.Key Responsibilities:Technical Support: Provide technical support to engineers, technicians, and product...
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Technical Support Specialist
1 week ago
Kent, Ohio, United States Dover Full timeDover - Sales & Marketing [Field Technician / Maintenance Mechanic] **Job Summary:**As a Field Service Technician at Dover, you will provide top-notch technical support for equipment, including plastic pelletizing systems, polymer pumps, and filtration systems.**Key Responsibilities:*** Provide on-site and off-site technical support to ensure optimal...
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Technical Support Specialist
4 weeks ago
Kent, Ohio, United States Qualityip Full timeJob OverviewSalary: $44,000.00QualityIP stands out as a premier technology service provider in Northeast Ohio. Our primary focus is on delivering comprehensive IT department services, enabling clients to integrate our HelpDesk Support, Cloud Services, Onsite Staffing, Virtual CIO, Procurement, and IT Planning teams as integral parts of their operations....
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Technical Support Specialist
4 weeks ago
Kent, Ohio, United States Qualityip Full timeJob OverviewSalary: $44,000.00QualityIP stands out as a premier technology provider in Northeast Ohio, offering comprehensive IT services that include HelpDesk Support, Cloud Solutions, Onsite Staffing, Virtual CIO, Procurement, and IT Strategy. Our collaborative approach ensures that we align the best technology solutions with the unique goals of each...
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HelpDesk Support Specialist
4 weeks ago
Kent, Ohio, United States Qualityip Full timeJob DescriptionJob Title: HelpDesk Support SpecialistJob Summary:QualityIP is seeking a highly skilled HelpDesk Support Specialist to join our team. As a HelpDesk Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients and internal teams.Key Responsibilities:Technical Support: Provide...
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HelpDesk Support Specialist
4 weeks ago
Kent, Ohio, United States Qualityip Full timeJob DescriptionJob Summary:We are seeking a highly skilled HelpDesk Support Specialist to join our team at QualityIP. As a HelpDesk Support Specialist, you will be responsible for providing exceptional technical support to our customers and internal teams.Key Responsibilities:Technical Support: Provide timely and effective technical support to customers and...
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Intervention Specialist
2 weeks ago
Kent, Ohio, United States Kent City School District Full timeJob Summary: We are seeking a highly skilled Intervention Specialist to join our team at Kent City School District. As an Intervention Specialist, you will play a critical role in supporting students with mild/moderate or moderate/intensive needs.Key Responsibilities:Develop and implement individualized intervention plans to support student learning and...
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Caregiver and Support Specialist
3 weeks ago
Kent, Ohio, United States Sevita Full timeAbout SevitaSevita is a leading provider of home and community-based specialized health care. Our mission is to provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.Our TeamWe believe that every person has the right to live well and...
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Residential Support Specialist
4 weeks ago
Kent, Ohio, United States Family & Community Services, Inc. Full timePosition Overview:As a Residential Support Specialist, you will be tasked with the essential duty of supervising individuals in a structured living environment. Your role is crucial in fostering a supportive and drug-free atmosphere that adheres to the guidelines set forth by Family & Community Services, Inc., Ohio MHAS, and COA standards.Key...
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Residential Support Specialist
3 weeks ago
Kent, Ohio, United States Family Community Services Full timeJob TypePart-timeDescriptionPosition: Residential Support SpecialistSCHEDULE:Shift Worker (less than 20 hours/week)Organization Overview:Family Community Services provides vital residential support for women recovering from substance use disorders.PRIMARY DUTIES:As a Residential Support Specialist, you will be responsible for supervising residents in a...
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Helpdesk Support Specialist
2 days ago
Kent, Ohio, United States Qualityip Full timeJob Title: Helpdesk TechnicianWe are seeking a skilled and experienced Helpdesk Technician to join our team at QualityIP. As a Helpdesk Technician, you will be responsible for providing technical support and assistance to our clients, resolving issues and escalating them to senior technicians when necessary.Key Responsibilities:Diagnose and resolve client...
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Transportation Support Specialist
4 weeks ago
Kent, Ohio, United States Kent City School District Full timePosition OverviewThe Kent City School District is seeking a dedicated Transportation Support Specialist to assist in the safe and efficient transportation of students. This role is essential in ensuring that students arrive at school and return home safely.Key ResponsibilitiesProvide support to students during transit, ensuring their safety and...
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Medical Support Specialist
3 days ago
Kent, Ohio, United States Ascension Full timeAbout Our CommunityAt ProMed Pediatrics at Portage, part of Ascension Living, we strive to provide a supportive and inclusive environment for our residents. Our community offers a range of services and amenities designed to promote independence, comfort, and well-being.Job SummaryWe are seeking a skilled and compassionate Medical Support Specialist to join...
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Sales Support Specialist
3 weeks ago
Kent, Ohio, United States BSS Group Full timeCustomer Service AssistantBusiness Type: BSS GroupSector: Retail & Customer ServicePosition Type: PermanentJob Type: Part TimeHours of Work: 25 hours per week, Monday to FridaySalary: Competitive + BenefitsJob Overview:Join a dynamic and thriving organization where you can grow your career as a Customer Service Assistant. At BSS Group, we pride ourselves on...