On-Call Concierge for Senior Living

3 weeks ago


Scottsdale, Arizona, United States Revel Communities Full time
Concierge for Senior Living Community

We are seeking a personable and committed Concierge to enhance the experience at Revel Communities. In this role, you will be instrumental in fostering a friendly and inviting environment for our residents and visitors. As the initial point of contact, you will provide essential information, resources, and recommendations to all who enter our community. Your outstanding customer service abilities and multitasking skills will be vital as you interact with residents, families, and colleagues.

Key Responsibilities:

  • Exemplify the Revel Culture Code by demonstrating kindness, embracing challenges, and promoting teamwork.
  • Engage with guests, residents, and staff in a respectful and professional manner.
  • Ensure the front entrance, lobby, and communal areas are maintained to present a polished first impression.
  • Organize transportation, outings, and activities for residents.
  • Facilitate effective communication with team members across various departments.
  • Meet and exceed residents' expectations to guarantee their satisfaction.

Qualifications:

  • Previous experience in customer service within hospitality or senior living is preferred.
  • Ability to remain composed and make sound decisions in high-pressure situations.
  • Excellent communication skills along with proficiency in office technology and equipment.

About Revel Communities:

Revel Communities, part of The Wolff Company, is committed to delivering outstanding experiences for our residents. We emphasize resident well-being, independence, and authentic connections. Our team is dedicated to innovation, maintaining high standards, and creating transformative experiences. We provide opportunities for professional growth, competitive benefits, and a nurturing work environment. Be a part of our mission to positively impact the lives of our residents and team members.



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