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On-Call Concierge for Senior Living

2 months ago

Scottsdale, Arizona, United States Revel Communities Full time
Concierge for Senior Living Community

We are seeking a warm and committed Concierge to enhance the experience at Revel Communities. In this role, you will be essential in fostering a friendly and inviting environment for both residents and visitors. As the initial point of contact, you will provide valuable information, resources, and suggestions to all who enter our community. Your outstanding customer service abilities and multitasking skills will be vital as you interact with residents, families, and colleagues.

Key Responsibilities:

  • Exemplify the Revel Culture Code by demonstrating kindness, embracing challenges, and promoting teamwork.
  • Engage with guests, residents, and staff in a respectful and professional manner.
  • Oversee the front entrance, lobby, and communal areas to ensure a polished first impression.
  • Organize transportation, outings, and events for residents.
  • Facilitate effective communication with team members across various departments.
  • Meet and exceed residents' expectations to guarantee their satisfaction.

Qualifications:

  • Previous experience in customer service within hospitality or senior living is preferred.
  • Ability to maintain composure and make independent decisions in difficult situations.
  • Excellent communication skills and proficiency with office technology and equipment.

About Revel Communities:

Revel Communities, part of The Wolff Company, is committed to delivering outstanding experiences for our residents. We emphasize resident well-being, independence, and authentic connections. Our team is dedicated to innovation, high standards, and transformative experiences. We provide opportunities for professional growth, competitive benefits, and a nurturing work environment. Be a part of making a positive difference in the lives of our residents and team members.