Flexible Concierge Associate
2 weeks ago
We are seeking a personable and committed Concierge to become a vital member of our team at Revel Communities. In this role, you will be instrumental in fostering a friendly and inviting environment for our residents and visitors. As the initial point of contact for all who enter the community, you will provide essential information, resources, and suggestions. Your outstanding customer service abilities and multitasking skills will be essential as you interact with residents, families, and colleagues.
Key Responsibilities:
- Embrace the Revel Culture Code by demonstrating kindness, welcoming challenges, and promoting teamwork
- Engage with guests, residents, and team members in a respectful and professional manner
- Oversee the front entrance, lobby, and communal areas to maintain a polished first impression
- Organize transportation, outings, and events for residents
- Communicate efficiently with team members across various departments
- Meet and exceed residents' expectations to ensure their satisfaction
Qualifications:
- Previous experience in customer service within hospitality or senior living is preferred
- Ability to stay composed and make independent decisions in challenging circumstances
- Excellent communication skills and familiarity with office technology and equipment
About Revel Communities:
Revel Communities, part of The Wolff Company, is committed to delivering outstanding experiences for our residents. We focus on resident well-being, independence, and authentic connections. Our team is dedicated to innovation, high standards, and transformative experiences. We provide opportunities for professional growth, competitive benefits, and a nurturing work environment. Join us in making a positive difference in the lives of our residents and team members.
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