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On-Call Concierge for Senior Living

2 months ago

Scottsdale, Arizona, United States Revel Communities Full time
Concierge for Senior Living Community

We are seeking a personable and committed Concierge to enhance the experience of our residents at Revel Communities. In this role, you will be essential in fostering a friendly and inviting environment for both residents and visitors. As the initial point of contact, you will provide essential information, resources, and recommendations, ensuring a seamless experience for all.

Key Responsibilities:

  • Exemplify the Revel Culture Code by demonstrating kindness, embracing challenges, and promoting teamwork.
  • Engage with guests, residents, and staff in a respectful and professional manner.
  • Oversee the front entrance, lobby, and communal areas to maintain a polished and welcoming first impression.
  • Organize transportation, outings, and activities for residents.
  • Facilitate effective communication with team members across various departments.
  • Meet and exceed residents' expectations to ensure their satisfaction.

Qualifications:

  • Previous experience in customer service within hospitality or senior living is preferred.
  • Ability to remain composed and make sound decisions in challenging situations.
  • Excellent communication skills along with proficiency in office technology and equipment.

About Revel Communities:

Revel Communities, part of The Wolff Company, is committed to delivering outstanding experiences for our residents. We focus on resident well-being, independence, and meaningful connections. Our team is dedicated to innovation, high standards, and transformative experiences. We provide opportunities for professional growth, competitive benefits, and a nurturing work environment. Be a part of making a positive difference in the lives of our residents and colleagues.