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Room Preparation Specialist
2 months ago
Job Summary:
The Colonial Williamsburg Housekeeping Attendant is responsible for ensuring the cleanliness and preparation of guest rooms to the highest standards. This role requires attention to detail, strong communication skills, and the ability to work independently in a fast-paced environment.
Key Responsibilities:
- Clean and prepare guest rooms according to Colonial Williamsburg's quality standards
- Change bedding and make beds as directed
- Clean floors and walls by sweeping, mopping, scrubbing, and vacuuming
- Vacuum rooms and hallways, and keep public areas around carts clean
- Clean and polish furniture and fixtures
- Clean windows, glass partitions, and mirrors using appropriate cleaners
- Move and rearrange furniture as needed, turn mattresses
- Replenish supplies such as drinking glasses, linens, writing supplies, and bathroom items
- Gather and empty trash
- Deliver items requested by guests to rooms, ensure guests have all amenities
- Carry linens, towels, toilet items, and cleaning supplies using wheeled carts or by hand as needed
- Follow safety and security procedures
- Notify supervisor of the need for any major repairs to rooms/furnishings, report damage, theft, or found articles
Requirements:
- Ability to deal with the public and coworkers with tact and courtesy
- Ability to use a vacuum cleaner and comprehend oral and written instructions
- Willingness and ability to adhere to applicable grooming and appearance standards
- Six months to one-year hotel housekeeping-related experience
- Must be proficient in English
- Must be available to work all shifts, including days, nights, weekends, and holidays
- Physical requirements include, but are not limited to, performing heavy cleaning, high and low dusting, transporting objects weighing up to 60 pounds, a great amount of walking in all types of weather, and lifting, standing, and bending up to 8+ hours daily
Standards:
- Maintain a positive, enthusiastic outlook
- Smile and greet guests, employees, managers, and supervisors
- Show respect for and cooperate at all times with those for whom and with whom you work
- Report to work as scheduled and on time
- Meet appearance standards
- Perform assigned tasks accurately and on time