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Partnership Growth Analyst

2 months ago

Seattle, Washington, United States Impact Inc Full time

About Impact Inc:
At Impact Inc, our culture is at the heart of everything we do. We are dedicated to our people, our technology, and are deeply committed to ensuring customer success. Our collaborative efforts allow us to grow swiftly, achieve victories, and serve some of the largest brands globally.

Utilizing advanced technology, we tackle real-world challenges for our clients, maintaining our position as the leading SaaS platform that empowers businesses to automate their partnerships and significantly enhance their revenue.

We foster an entrepreneurial spirit and a culture that rewards ambition and curiosity.

If you seek to be part of a team where your insights are valued, your contributions recognized, and you enjoy collaborating with talented individuals from diverse backgrounds, this is the ideal environment for you.

Impact Inc is the global frontrunner in Partnership Automation.

We collaborate with innovative brands such as Ticketmaster, Levi's, Microsoft, Airbnb, and Uber, assisting them in managing various types of partnerships.

Our comprehensive suite of products addresses the entire partnership lifecycle, including onboarding, ad tracking, partner payments, partner recruitment, data intelligence, and fraud protection.

Founded in 2008 by the same team behind Commission Junction, Impact has expanded to over 500 employees and ten offices worldwide.

Why This Role is Engaging:


As a Customer Success Data Analyst, you will collaborate closely with our Customer Success team, analyzing data to provide actionable insights that maximize our clients' growth potential, drive new partnerships, and identify potential churn risks.

Furthermore, you will engage with clients to collect feedback, identify trends, and uncover opportunities for automation and improvements within our platform.


This position requires a blend of exceptional communication skills, a keen understanding of customer needs, the ability to work independently while effectively collaborating, and a strong analytical mindset.


Core Competencies and Required Experience:
• Strong analytical and critical thinking skills
• Creativity with data
• Curiosity and abstract thinking ability
• Qualifications in statistics, mathematics, or a related field
• Detail-oriented with efficient task prioritization
• Excellent interpersonal and communication skills
• Relationship-building capabilities with clients; experience in customer success or account management is a plus
• Self-motivated and capable of independent work while collaborating with internal teams
• Experience as a Data Analyst in retail, financial services, or B2C environments is advantageous
• SQL proficiency is a plus
• Familiarity with SFDC or other CRM software is required
• Advanced Excel / Google Sheets skills are essential
• Experience with data visualization tools (Tableau, Looker, DOMO, or similar) is required
• Knowledge of the affiliate marketing or performance marketing industry is a plus

Essential Responsibilities:
• Analyze data to provide insights on client growth potential to align engagement efforts
• Utilize data to forecast the most beneficial products or services for clients
• Collect information from various sources and interpret patterns and trends
• Monitor and report on key metrics and KPIs
• Develop dashboards and reports in Domo, Looker, and SFDC
• Offer trend analysis and actionable insights on new and existing partnerships
• Assess the effectiveness of advertisers' campaigns and strategies
• Translate complex data and findings into understandable tables, graphs, and reports
• Conduct ad hoc benchmarking and gap analysis research for clients
• Identify automation opportunities and areas for platform improvement
• Define methods and metrics for measuring progress and success
• Provide customer insights and share optimization opportunities based on data
• Other duties as assigned by the Company

Salary Range:
$75,000-$85,000 + Variable Commission Plan (Additional $18,000 - $21,250 on top of base) and eligibility for a generous Restricted Stock Unit (RSU) grant.

This pay range reflects the Company's belief in equitable compensation for this position at the time of posting.

Consistent with applicable law, compensation will be determined based on the applicant's skills, qualifications, and experience, along with the position's requirements. The Company reserves the right to modify this pay range at any time.


Benefits:
• Medical, Dental, and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
• Catered lunch every Thursday, a healthy snack bar, and great coffee to keep you energized.
• Flexible spending accounts and 401(k)
• An employee-led culture team that organizes inclusive events to celebrate our successes
• An established company with a dynamic work ethos, where each individual can make a significant impact

We are an equal opportunity employer and value diversity at Impact Inc.

We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.