Customer Service Specialist

2 weeks ago


Fort Wayne, Indiana, United States JoAnn Full time

JOANN is on the lookout for a Customer Service Specialist to become a vital part of our team. In this role, you will have the chance to ignite creativity in our clientele, enhance sales, deliver outstanding customer support, and foster a welcoming in-store atmosphere. If you thrive in collaborative settings and have a passion for crafting and customer engagement, we encourage you to consider this opportunity.

  • Key Responsibilities:
  • Welcome and assist customers with their creative projects
  • Efficiently handle transactions at the cutting counter and cash register
  • Restock merchandise and uphold store cleanliness
  • Boost sales through product expertise and customer interaction
  • Work alongside team members and management on various store initiatives
  • Required Qualifications:
  • High School Diploma or equivalent
  • Prior experience in customer service is preferred
  • Willingness to work flexible hours based on store needs
  • Essential Skills:
  • Excellent communication and interpersonal abilities
  • Capability to lift up to 49 pounds and operate necessary equipment
  • Must be at least 18 years old to perform specific tasks

If you are eager to be part of a vibrant team in a creative setting, we invite you to explore this opportunity with JOANN.



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