EDI Order Management Specialist

2 weeks ago


San Antonio, Texas, United States EDI Staffing Full time
EDI Order Management Analyst Job Description

This is a hybrid role, in office three days per week in either Franklin Lakes New Jersey or San Antonio Texas.

Key Responsibilities:
  • Provide EDI production support by researching and resolving questions, failures, and issues
  • Lead communication between internal and external collaborators to ensure timely resolution of order interchange issues and transmission of electronic order notifications
  • Independently set priorities, meet deadlines, and handle multiple tasks
  • Use dashboards to supervise, analyze, report, and determine root cause of order errors
  • Develop and implement standard operating procedures that impact order management, fulfillment outcomes, and the customer experience
  • Provide status updates on all issues/requests to Order Management leadership
  • Continuously look for operational efficiency opportunities and engage in continuous improvement initiatives to increase EDI utilization
Requirements:
  • Bachelor's degree in supply chain or relevant areas, or in lieu of degree, a high school diploma plus five (5) years of experience
  • Minimum of two (2) year's experience with ERP system(s) and EDI setups
  • Minimum of two (2) year's experience in a similar role (export, logistics, order management, customer service)
  • Minimum of two (2) year's prior experience in a related industry (i.e., medical device, healthcare supply chain, pharmaceutical)
  • A minimum of five (5) years of work experience related to supply chain, order management, logistics, or related field
Preferred Qualifications:
  • Lean Six Sigma Greenbelt certification
  • Project Management certification
  • Knowledge of Microsoft Power BI
Competencies:
  • Basic knowledge of BW Queries, EDISIM, and Editor tools
  • Strong time management and multi-tasking capabilities as well as excellent communication and inter-personal skills
  • Strong organizational and multi-tasking skills and a broad knowledge of business processes
  • Ability to communicate effectively (verbal and written) with both internal and external technical and non-technical groups
  • Self-motivating and able to work independently while sharing knowledge and mentoring other team members
  • Versatile learner with the ability to function in a changing environment
  • Committed and results-driven, independently seek continuous improvement opportunities
Travel:
  • Need to be available to travel 25% of the time (Domestic to NJ and TX)


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