Coffee Specialist

2 weeks ago


San Jose, California, United States Virtual Employee Full time

Position Overview: Coffee Specialist

We are seeking a dedicated Coffee Specialist to enhance our customer experience by delivering exceptional service and high-quality beverages. This role is essential in creating a welcoming atmosphere for guests from diverse backgrounds.

Key Responsibilities:

  • Welcome all customers warmly while processing their food and drink orders, ensuring a personalized experience.
  • Prepare and serve premium beverages and food items consistently, adhering to established recipes and presentation standards.
  • Maintain composure during peak service times to ensure smooth operations and inspire the team.
  • Handle cash transactions accurately, following all company policies regarding customer service and cash management.
  • Ensure the café environment is clean, well-stocked, and visually appealing for customers.
  • Uphold the values and mission of the company through integrity and knowledge, while adhering to operational guidelines, including safety protocols.

Required Skills:

  • Excellent interpersonal skills with a passion for engaging with customers.
  • Ability to thrive in a fast-paced and dynamic work environment.
  • Willingness to learn and adapt quickly to new tasks and responsibilities.
  • Capability to follow verbal and written instructions, policies, and procedures effectively.
  • Basic mathematical skills for accurate cash handling and change-making.
  • Team-oriented mindset to foster a collaborative work environment.

Equal Opportunity Employer: We are committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, gender, disability, or veteran status.



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