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Coffee Specialist

2 months ago

San Ramon, California, United States Roundhouse Market + Conference Center Full time
Job Overview

We are seeking a dedicated Coffee Specialist to join our vibrant team. In this role, you will engage with customers, delivering exceptional service while managing transactions and crafting beverages. As a key representative of our establishment, you will greet patrons with warmth and ensure their experience is memorable.

This position allows you to demonstrate your strong communication and problem-solving abilities as you assist customers with their selections and address any concerns that may arise. We uphold values of excellence, integrity, and growth, and as a Coffee Specialist, you will be integral in maintaining these principles. Our lively and supportive company culture fosters a positive work environment where you are empowered to provide outstanding service.

Key Responsibilities of a Coffee Specialist

The Coffee Specialist is responsible for delivering our offerings with a friendly, professional, and personalized approach, adhering to our Service Standards. Duties include taking orders, preparing and serving coffee, specialty beverages, tea, and other drinks according to customer preferences. You will also provide information about our products, operate cash registers and POS systems, and maintain cleanliness and sanitation in your work area.

Are You the Coffee Specialist We Need?

Essential Skills:
• Positive and professional demeanor.
• Excellent verbal and written communication skills.
• Strong listening abilities.
• Exceptional customer service orientation.
• Well-organized and detail-focused.

Minimum Requirements:
• Availability to work overtime as necessary.

Our organization is a division of a renowned hospitality management company that oversees a curated selection of hotels and dining establishments, providing tailored financial, design, and development consulting services. We are committed to creating innovative, design-driven spaces that resonate with their surroundings and leave a lasting impression on our guests.

Benefits for Eligible Full-Time Employees:
• Health: Medical, Dental, Vision, Life, Flexible Spending Accounts, Health Savings Accounts, Legal, Transportation.
• Retirement: 401k savings program available for all employees over the age of 18.
• Perks: Employees can enjoy discounts on travel and dining at affiliated locations, with recognition and rewards for years of service.