Account Director Facility Services Class A Property Manager

4 weeks ago

Washington, Washington, D.C., United States ABM Industries Full time
Job Description

ABM Industries is seeking a highly skilled Account Director to oversee the delivery of facilities management services in an efficient and sustainable manner. The successful candidate will lead the delivery of facilities management services, including project planning and evaluation, budgeting and cost estimation, scope development and implementation.

Key Responsibilities:

  • Lead the delivery of facilities management services in an efficient and sustainable manner.
  • Manage the company's quality control monitoring, safety, training and diversity programs.
  • Ensure company meets and exceeds Key Performance Indicators (KPIs) and client Service Level Agreements (SLAs) across all service lines.
  • Drive innovation and creative problem solving across all service lines.
  • Seek and implement operational improvements through standardized programs, procedures and best practices.
  • Ensure compliance with company policies and procedures and all federal, state, and local government regulations.

Requirements:

  • Bachelor's degree preferred.
  • Minimum of 5 or more years of relevant and extensive facilities management experience in a service/customer-oriented environment.
  • Experience in articulation of technical acumen and understanding of same as it relates to building operations and technical systems maintenance and operations.
  • Experience directly managing large multifunctional facilities teams.
  • Ability to build relationship and partnerships with different clients and service partners and deliver results that meet the needs and expectations of the clients.
  • Excellent communication and leadership skills.
  • Ability to build and lead a motivated and committed team across functional boundaries, utilize talent and expertise of team members in a productive way.
  • Experience in budgeting, expense control, and financial forecasting/analysis.
  • Experience in negotiating with labor union.
  • Working knowledge of OSHA safety regulations.
  • Ability to write reports and business correspondence and effectively present information and respond to questions from managers and clients.

Benefits:

  • Comprehensive benefits package including health insurance, 401(k) plan with immediate vesting, short and long-term disability, PTO, paid holidays and more.
  • Opportunity to work with a leading provider of facility solutions with revenues of approximately $6.4 billion and over 130,000 employees in 300 offices deployed throughout the United States and various international locations.

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