Customer Support Specialist
2 weeks ago
Position Overview:
As a Customer Experience Representative at Boot Barn, your role will encompass various responsibilities aimed at enhancing customer satisfaction and ensuring a seamless shopping experience.
Key Responsibilities:
1. Provide detailed information to customers regarding products and services.
2. Document and address customer complaints effectively.
3. Manage daily processing and troubleshooting of E-Commerce Customer Experience requests.
4. Ensure timely execution of all customer experience communications.
Expectations:
In this role, you will play a crucial part in maintaining high standards of customer service and contributing to the overall success of the company.
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