IT Support Specialist
5 days ago
CybertronIT is a dynamic and growth-oriented IT services provider seeking a skilled IT Support Specialist to join our team. As a key member of our infrastructure and management team, you will be responsible for delivering exceptional customer service while ensuring the smooth operation of our clients' technology.
We are a hard-working team of professionals who thrive in a fast-paced environment. Our clients come from various industries and backgrounds, making each day exciting and challenging. We encourage and support each other in our pursuit of knowledge and experience.
To succeed in this role, you will need to possess:
- Exceptional written and oral communication skills
- Strong interpersonal skills, with a focus on rapport-building, listening, and questioning
- Strong documentation skills
- Fierce attention to detail and strong multi-tasking skills
- Ability to mentor and be mentored
- Strong technical background and interest
- Desire to solve complex problems and learn from them
Key technical skills required for this position include:
- Windows 10
- Network Printers and Deployment
- LAN and WAN Networking
- General Hardware and Software Troubleshooting
Additionally, some knowledge of the following technologies is beneficial:
- Windows Server 2019
- Office 365 and Exchange Administration
- Active Directory
- Group Policy
- Hyper-V and/or VSphere/ESXi
CybertronIT offers a competitive salary, generous performance bonus plans, health insurance, 401k, holiday pay, and PTO. We are committed to providing opportunities for growth and development in a supportive and collaborative environment.
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