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Customer Engagement Specialist

2 months ago

Richmond, Virginia, United States YMCA of Greater Richmond Full time
Position Overview

The YMCA of Greater Richmond is in search of enthusiastic and friendly Member Services Associates to join our team in a part-time capacity. This role is ideal for individuals who thrive in a dynamic environment and are dedicated to delivering exceptional service to both current and prospective members. The starting compensation for this position is $12 per hour, with a preference for candidates who are available during evenings and weekends.

Key Responsibilities

  • Answering incoming calls and addressing member inquiries.
  • Welcoming members and visitors with a friendly demeanor.
  • Processing membership applications and renewals efficiently.
  • Facilitating program registrations and providing information about offerings.

Required Qualifications

  • Strong customer service orientation and interpersonal skills.
  • Proficient in computer usage and technology.
  • Able to manage multiple tasks effectively in a busy setting.
  • High school diploma or GED is required.
  • Must be at least 18 years of age.

About Us

The YMCA of Greater Richmond is committed to fostering a diverse and inclusive workplace. We value the unique contributions of individuals from various backgrounds and are dedicated to the professional growth of our staff. Our mission is to strengthen the community through our core values of caring, honesty, respect, and responsibility.

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