Building Automation Systems Specialist

1 day ago

Fort Washington, Pennsylvania, United States CM3 Building Solutions, Inc. Full time
Job Summary

CM3 Building Solutions, Inc. is seeking a highly skilled Service Controls Specialist to join our team. As a key member of our technical support team, you will be responsible for coordinating, managing, implementing, and performing technical product support for equipment that has been installed.

Key Responsibilities
  • Perform technical support/service agreement tasks and scheduled assignments to ensure that customer's Building Automation System is properly maintained and operating correctly
  • Handle emergency service calls as directed during the day and after hours. Respond to customer service calls (emergency, on-site, scheduled), check indicated points of trouble, analyze full requirements of system involved, and check and test systems
  • Diagnose trouble or defect, determine corrective action, and repair system
  • Perform preventive maintenance and diagnostics on building automation systems and components according to service agreement contracts
  • Test and verify system readings ensuring optimal system operations
  • Identify additional chargeable opportunities including time and material work, system upgrades, and service contract expansion
  • Price, propose, and proceed with new work as per CM3 guidelines
  • Complete service repairs, replacements, upgrades, adjustments, and calibration on building automation systems and components as per issued maintenance, troubleshooting and installation instructions including performance of system check out and startup if necessary
  • Complete and submit written service reports and orders in a timely manner
  • Work closely with internal team as well as external service providers/vendors as needed to resolve system issues
Work Environment

The work area typically consists of finished areas of commercial, governmental, and public properties. Work areas may include rooftops, designated mechanical and electrical rooms, and plenum areas in ceilings where building automation controls and communication wiring may be located; may include dust, noise, metal shavings, and other elements associated with being at a commercial job site.

Requirements
  • Minimum 2-year post-secondary degree in Building Automation Systems (BAS) and/or HVAC or related field
  • 4 or more years experience and knowledge directly related to BAS
  • Advanced skills in programming, graphics, and commissioning on Schneider Electric Building Automation products including legacy and current product line
  • General knowledge of competitive systems and ability to access if requested by customer
  • Excellent customer service skills
  • Excellent communication skills and ability to interface with all levels of customer staff from custodial to administrative to Management and Executive
  • Ability to work independently and as part of a team
  • Other duties as assigned

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