Front Office Supervisor

2 weeks ago


Medford, Oregon, United States MEDC: Tribal One Full time
Job Overview

Position: Front Office Manager

Company: MEDC: Tribal One

LOCATION: MEDC: Tribal One

Join a vibrant and dynamic team at MEDC: Tribal One, where we are committed to providing exceptional hospitality experiences. As a Front Office Manager, you will play a crucial role in ensuring our guests enjoy a seamless and memorable stay.

KEY RESPONSIBILITIES:

  • Deliver outstanding customer service, ensuring guest satisfaction and comfort throughout their visit.
  • Oversee the front office operations, including hiring, training, and scheduling staff to maintain high service standards.
  • Foster a positive work environment by promoting teamwork and open communication among departments.
  • Manage guest inquiries, complaints, and requests efficiently and courteously.
  • Collaborate with housekeeping and maintenance teams to ensure the property is well-maintained and ready for guests.
  • Monitor occupancy rates and revenue management strategies to maximize profitability.
  • Ensure compliance with company policies and safety standards to maintain a secure environment for guests and staff.

QUALIFICATIONS:

  • High school diploma or equivalent; further education in hospitality management is a plus.
  • Minimum of four years of experience in front office operations, with at least two years in a supervisory role.
  • Strong communication and interpersonal skills, with the ability to engage effectively with guests and team members.
  • Proficient in managing multiple tasks in a fast-paced environment.
  • Flexibility to work various shifts, including weekends and holidays.

PHYSICAL DEMANDS:

  • Ability to stand and walk for extended periods.
  • Must be able to lift and carry items weighing up to 25 pounds.
  • Capability to navigate stairs and uneven surfaces.

If you are passionate about hospitality and possess the skills to lead a dedicated team, we encourage you to consider this opportunity with MEDC: Tribal One.



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