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Senior Relationship Manager

2 months ago

New York, New York, United States Capital One Full time
Job Description

Capital One is seeking a highly skilled Relationship Manager IV to join our team. As a key member of our Commercial Banking division, you will be responsible for maintaining and developing relationships with commercial clients, administering existing loans, and cross-selling related banking accounts and services.

Key Responsibilities:

  • Develop and execute a customer call program to attract new banking relationships and grow existing ones.
  • Extend and sustain relationships with contacts/customers to maintain and inflate business.
  • Generate high-quality new loan, deposit, and fee business to achieve or exceed specific production goals.
  • Plan portfolio growth through the development of a business plan in alignment with departmental budget and consistent with overall Bank asset/liability management objectives.
  • Convene with customers through personal calling efforts, branch referrals, and other contacts to discuss business needs and recommend ways in which the bank can serve their needs.
  • Accountable for the sale and administration of all financial institutions services to include loans, deposits, investment banking, etc. within the assigned region.
  • Coordinates with various divisions and departments (Branches, Operations, etc.) in the servicing of routine transactions and in solving special customer issues, and maintains up-to-date knowledge of competitors' products and pricing in the market served.
  • Liable for the proper pre-qualification, structuring, pricing, and exception-free closing on all loans in his/her assigned area.
  • Assesses demand deposit profitability analysis and outlines strategies to bring unprofitable accounts back to profitable status.
  • Analyzes requests and associated financial data to determine if the loan meets acceptable risk standards and is within policy.
  • Evaluates credit risk and reviews the compensating demand deposit balances of each loan customer in order to properly price loans to meet profitability standards.
  • Acquires collateral documents to be utilized as security on loans, and approves the release, substitution of collateral in accordance with loan policy.
  • Collaborates with borrowing customers to procure updated financial information on an ongoing basis.
  • Acts as a first line of defense to mitigate evolving credit risks from prevailing market forces as well as at the individual company level.
  • Follows up on loan exceptions to insure timely clearing and controls volume of exceptions.

Requirements:

  • Bachelor's degree or military experience.
  • At least 7 years of experience in commercial banking.

Preferred Qualifications:

  • Master's degree.
  • Completion of formal credit training program.
  • 8+ years of loan origination experience.

Capital One is an Equal Opportunity Employer

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