Associate Director of Residential Living

3 weeks ago

Irvine, California, United States University Of California Irvine Full time
About the Role

The University of California, Irvine is seeking an experienced and dynamic Associate Director of Residential Living to join our team. As a key member of our Student Housing department, you will play a critical role in shaping the residential experience for our students.

Key Responsibilities
  • Supervise Residence Life Coordinators and support staff, administering the resident and community support services component of a Student Life program.
  • Provide vision, leadership, and oversee the day-to-day operations for Graduate and Family Housing resident relations, student conduct, and after-hours services.
  • Directly supervise Residence Life Coordinators and indirectly supervise 25 paraprofessional staff: Housing Assistants.
  • Make recommendations concerning improvements of program/function to the Director of Residential Living and Learning.
  • Provide support after hours to residents in crisis.
  • Respond to questions, suggestions, and complaints.
  • Conduct welfare checks as necessary.
  • Serve as a member of the Graduate and Family Housing and Student Housing Emergency Response Team.
  • Assess community emergencies and determine appropriate actions.
Requirements
  • Strong knowledge of University and departmental policies, processes, and procedures.
  • Skill to establish and interpret service contracts.
  • Demonstrated skill in developing and administering a budget.
  • Knowledge of common University-specific computer application programs.
  • Skills in monitoring/assessing people, processes, or services, to make improvements.
  • Demonstrated managerial skill in planning, organizing, monitoring, and controlling multiple operational functions and services.
  • Strong skills in active listening, critical thinking, negotiation, reasoning, organizing, written and verbal communication; multitasking and intercultural competence and uses these skills to develop original ideas to solve problems.
  • Ability to compose reports, letters, instructions, and other documents with attention to clarity, tone, composition, and mechanics.
  • Strong skills in project and program management, social perceptiveness to be aware of others' reactions and understanding why they react as they do.
  • Ability to exercise good judgment, tact, diplomacy, and professionalism.
  • Ability to communicate and interact effectively with a broad variety of individuals in person, on the phone, and in writing.
  • Advanced knowledge of Student Affairs/Student Housing/Graduate Life specialization.
  • Advanced knowledge of advising and counseling techniques.
  • Advanced knowledge of risk assessment principles along with the ability to evaluate risks and the likelihood of consequences.
  • Demonstrated problem-solving, decision-making, and implementation skills.
  • Strong leadership skills to motivate employees and influence attitudes and behaviors.
  • Demonstrated ability to effectively supervise and lead.
  • Ability to create, improve, and monitor work standards, procedures, and systems that ensure effective service delivery.
  • Proven skill in interpreting, enforcing, and explaining University policies and regulations.
  • Demonstrated skill and experience in the administration of student conduct, policy enforcement, and adjudication of disciplinary cases, and facilitating meetings.
  • Interpersonal and cultural competence skills to effectively communicate with and support a wide variety of people of diverse backgrounds, including understanding and respect for cultural, ethnic, and individual differences.
  • Ability to develop and maintain effective working relationships with a variety of constituencies, including administrators, staff, students, and vendors.
  • Ability to work cooperatively and effectively in group/team settings.
  • Ability to work independently and to follow through on assignments with minimal supervision.
  • Skill in taking initiative, setting priorities, and managing time to complete work in a timely manner.
  • Ability to manage multiple projects concurrently.
  • Ability to respond with flexibility and efficiency to frequent changes in task focus, competing priorities, and multiple deadlines.
  • Bachelor's degree in a related area and/or equivalent experience/training.
  • Valid Driver's License.
  • Minimum of 5 years of progressively responsible experience in residence life, programming, policy review, student conduct, and student services.
Preferred Qualifications
  • Master's degree.
Special Conditions
  • Must pass background check and DMV clearance required.
  • Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment.
  • Must be willing to assist in the event of an emergency/natural disaster.
  • Must be willing to work occasional overtime, nights, and weekends.
  • This person serves as a manager on-call to provide support and assistance after hours.
  • Must maintain CPR and First Aid Certified.
Conditions of Employment
  • Background Check and Live Scan.
  • Legal Right to work in the United States.
  • Vaccination Policies.
  • Smoking and Tobacco Policy.
  • Drug-Free Environment.
Closing Statement

The University of California, Irvine is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status.

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