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Client Executive, Mlf

2 months ago

Newark, New Jersey, United States Thomson Reuters Full time

About the Role

This is a challenging and rewarding opportunity for a skilled professional to join our team at Thomson Reuters as a Client Executive. As a key member of our sales team, you will be responsible for increasing revenue, usage, and market share in assigned law firm accounts.

Key Responsibilities

  • Provide high-quality account management and customer support services to assigned accounts.
  • Establish solid, long-term customer relationships and cultivate new business opportunities by diagnosing needs, presenting solutions, and addressing customer concerns.
  • Attain assigned revenue account goals and support renewal process.
  • Develop, present, and implement special offers in non-Account Executive accounts.
  • Partner closely with Sales Executives in identifying sales opportunities for each firm.
  • Educate customers on the benefits of Westlaw over competitors and train customers on the use of Westlaw.
  • Coordinate training efforts with Customer Success Representatives.
  • Coordinate local marketing efforts within assigned accounts.
  • Keep up to date on competitive activities in accounts and communicate information to divisional/regional management.
  • Identify opportunities to leverage technology products aimed at increasing revenue and providing solutions.
  • Assist other market segments as needed.

About You

We are looking for a highly skilled and experienced professional with a strong background in sales, marketing, and customer service. The ideal candidate will have:

A J.D. or equivalent legal qualification.Legal practice experience preferred.Strong communication, presentation, and Westlaw legal research skills.Customer service orientation and experience.Account Management and sales/marketing experience strongly preferred.Proficient in MS.Previous legal research training preferred.

What's in it for You?

As a Client Executive at Thomson Reuters, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer service and driving business growth. You will also have access to a comprehensive benefits package, including:

Comprehensive benefit plans.Flexible and supportive benefits for work-life balance.Flexible vacation, two company-wide Mental Health Days Off.Work from another location for up to a total of 8 weeks in a year.Headspace app subscription.Retirement, savings, tuition reimbursement, and employee incentive programs.Resources for mental, physical, and financial wellbeing.

Our Culture

We are committed to creating a culture that values diversity, inclusion, and flexibility. Our team is passionate about delivering exceptional customer service and driving business growth, and we are looking for like-minded professionals to join us.

Our Mission

At Thomson Reuters, we are dedicated to helping our customers pursue justice, truth, and transparency. We believe that our industry-leading products and services can make a real difference in the world, and we are committed to delivering exceptional value to our customers.