Sales Specialist

3 days ago


Reston, Virginia, United States Dreame Technology Full time
Job Title: Store Sales Specialist

About the Role:

We are seeking a highly motivated and customer-focused Store Sales Specialist to join our team at Dreame Technology. As a key member of our sales team, you will be responsible for delivering exceptional customer service, driving sales growth, and maintaining a high level of product knowledge.

Responsibilities:

  • Customer Engagement:
    • Build strong relationships with customers to understand their needs and preferences.
    • Provide personalized product recommendations and ensure a positive shopping experience.
  • Sales Performance:
    • Achieve individual sales targets and contribute to store goals.
    • Upsell and cross-sell products to maximize sales opportunities.
  • Product Knowledge:
    • Maintain a deep understanding of our product offerings and stay updated on industry trends.
    • Provide detailed and accurate product information to customers.
  • Store Presentation:
    • Ensure the sales floor is clean, organized, and visually appealing.
    • Assist with merchandising and stocking shelves.
  • Customer Service:
    • Handle customer inquiries, complaints, and returns professionally and efficiently.
    • Resolve customer issues and provide appropriate solutions.
  • Operational Support:
    • Assist with store opening and closing procedures.
    • Process sales transactions accurately and efficiently.

About You:

  • You are a flexible and enthusiastic team player with a passion for delivering exceptional customer service.
  • You have 1+ year experience in customer service, retail, and/or sales-related positions.
  • You are highly motivated, driven by exceeding sales performance aspirations, and creating an innovative customer experience.
  • You have a flexible schedule with the ability to work weekends, some weekdays, holidays, and as business dictates.
  • You speak fluent English and are bilingual in Chinese or Spanish (a plus).
  • You are customer-centric, passionate about providing high-quality service, and adaptable to a fast-paced environment.


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