Clinical Sales Specialist
18 hours ago
Join Vapotherm as a Clinical Sales Specialist and play a key role in maximizing the adoption of our innovative products. As a field-based position, you will be responsible for building sustainable relationships with customers, providing superior customer education and support, and working closely with sales, clinical, marketing, and other cross-functional partners to deliver on label education to targeted customers.
Key Responsibilities:- Hit assigned Recurring Revenue growth targets
- Identify customer needs and develop quarterly sales plans to meet those needs
- Complete Clinical and Business Acumen Training
- Develop and implement a plan to expand current business and plan for territory containing guidelines and metrics
- Provide clinical and product-related demos and in-services to Vapotherm current and potential customers
- Partner with the Key Accounts Director to schedule weekly meetings/validations/implementations strategically with customers in the region
- Respond to customer needs - develop creative and feasible problem-solving solutions or work with other related personnel to develop optimal solutions
- Execute on strategies designed to increase individual account revenue/profitability
- Develop, cultivate, and maintain relationships with Key Customers, Key Opinion Leaders, and Strategic Partners within the territory to leverage relationships and grow business
- Manage territory activities through Vapotherm Customer Relationship Management (CRM) dashboards and company-generated standard and customized reports
- Report all activities, communication, and customer intelligence in Vapotherm's CRM system
- Organize and/or present at healthcare practitioner conferences, symposium, etc. on Vapotherm technology and product
- Work national, regional, and state meetings and exhibits as required
- Keep up to date on knowledge of key customers, the market, industry trends, competitors, and leading competitive strategies
- RRT certification preferred
- Previous examples of influencing clinical use of product in hospital environment
- Minimum two years' experience in respiratory or critical care
- Clinical experience in adult, pediatric, and/or neonatal markets
- Education experience in hospital environment required
- Current knowledge of respiratory therapies
- Relationship management
- Open to potential relocation for promotion opportunities
- Ability and willingness to travel overnight (80% of the time)
- Strong communication skills, verbal and written. Group presentation experience preferred
- Computer skills including MSWord, Excel, PowerPoint, and online applications
- Lives within the regional geography
- Self-starter
- Sales-minded
- Team-oriented
- Customer-focused
- Time management abilities
- Interest in innovative medical therapies and technology
Vapotherm is an equal opportunity employer and welcomes applications from diverse candidates. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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