Sales Operations Specialist

9 hours ago

Reston, Virginia, United States Ceres Nanosciences, Inc. Full time
Sales Operations Specialist

Ceres Nanosciences, Inc. is a leading provider of innovative sample preparation products. We are seeking a detail-oriented and dynamic Sales Operations Specialist to join our Commercial team.

Key Responsibilities:
  • Sales Pipeline Management: Build and manage sales funnels by prospecting and qualifying new sales leads through inbound and outbound calls and emails. Research accounts, identify key players, and generate interest.
  • Sales Process Optimization: Analyze current sales processes and systems to identify areas for improvement. Develop and implement strategies to streamline operations and enhance efficiency.
  • Data Analysis and Reporting: Utilize CRM and other sales software to generate reports, analyze sales data, and provide actionable insights to drive sales growth.
  • Sales Forecasting: Collaborate with sales leadership to forecast sales targets and track performance against goals. Identify trends and recommend adjustments to sales strategies as needed.
  • Sales Support: Provide operational support to the sales team, including creating sales appointments and inviting customers to the office, assisting with order processing, and ensuring smooth communication between sales, marketing, and other departments.
  • Training and Documentation: Develop training materials and documentation on sales processes and systems. Conduct training sessions to ensure the sales team is equipped with necessary skills and knowledge.
  • Cross-functional Collaboration: Work closely with marketing, field applications, and operations departments to ensure alignment on sales initiatives, data accuracy, and process improvements.
  • CRM Management: Maintain and update CRM system records and ensure data integrity. Customize CRM dashboards and reports to meet the needs of sales management and executives.
  • Travel: Professionally represent the company at sales meetings, industry trade shows, and training seminars.
Requirements:
  • Bachelor's degree with a solid analytical and technical background.
  • Proven Life Sciences experience (2-4 years) in sales operations, business analysis, or a similar role and experience in inside sales with a track record of over-achieving goals.
  • Strong analytical skills with the ability to interpret data and trends, diagnose problems, and recommend effective solutions.
  • Tech-savvy with experience in modern software tools and Excel/Google Sheets and CRM software (e.g. Salesforce, Hubspot) and MS Office Suite.
  • Excellent communication and interpersonal skills for cross-functional and international collaboration.
  • Strong phone presence and experience dialing dozens of calls per day.
  • Excellent verbal and written communication skills.
  • Detail-oriented with strong organizational skills and the ability to manage multiple priorities.
  • Familiarity with different sales techniques and pipeline management.
  • Self-motivated with a drive to succeed in a fast-growing tech startup to achieve common goals while multi-tasking, prioritizing, and managing time effectively.
Diversity and Inclusion:

Ceres Nanosciences is committed to building a diverse, inclusive, and collaborative workplace. We encourage candidates from diverse backgrounds to apply, even if their experience doesn't perfectly align with the job description.

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