Sales Counter Specialist
2 weeks ago
Title:
Sales Counter Specialist
Reports to:
Branch Manager
Founded in 1986, AC Pro Contractor Store is a rapidly expanding distributor in the heating and air conditioning sector.
As a family-owned enterprise with locations across California, Arizona, and Nevada, we offer products and solutions tailored for heating and air conditioning professionals.
Our organizational culture is centered around delivering an exceptional experience for our clients, fostering a safe and enjoyable workplace for our team members, and leveraging technology to enhance efficiency while providing unparalleled products and services.
About the Position
AC Pro is in search of sales counter specialists who are dedicated to providing outstanding customer service and are enthusiastic about personal and professional growth.
In this role, you will be tasked with ensuring that customers enjoy a pleasant and memorable experience during their visits.
This position is ideal for individuals who relish engaging with customers, take pride in maintaining an inviting store atmosphere, and find fulfillment in assisting customers in locating the products they require.
Our perfect candidate is a collaborative team member who proactively seeks to become knowledgeable at the counter, flourishes in a dynamic environment, and views every learning opportunity and additional responsibility as a pathway to career advancement.
If you are prepared for more than just a job and are committed to hard work and skill development, this position serves as an excellent launchpad for career progression at AC Pro.
Numerous associates who began their journey as sales counter specialists have successfully transitioned into rewarding roles such as supervisors, assistant managers, branch/store managers, and territory managers.
If you are ready, we would be delighted to hear from youResponsibilities
Key responsibilities include but are not limited to:
Deliver exceptional customer service consistently.
Foster relationships with customers, anticipate their needs, and simplify their tasks.
Effectively convey the advantages of our products and services.
Provide product recommendations tailored to customer needs.
Become well-versed in our online store, product offerings, and marketing initiatives.
Contribute to a welcoming store environment by maintaining a safe, clean, and organized space.
Process customer orders, quotes, returns, and transfers accurately.
Assist in keeping the showroom/warehouse fully stocked, clean, and organized.
Support order pulling, loading/unloading, and accurate inventory management.
Perform basic housekeeping tasks such as sweeping, dusting, and maintaining cleanliness in restrooms.
Preferred qualifications:
Exceptional customer service and communication abilities.
Prior experience in customer service is preferred.
Experience in the HVAC industry is advantageous.
Ability to thrive in a busy, fast-paced setting with changing priorities.
Strong problem-solving skills.
Proficient with computers and quick to learn new software.
Able to work overtime and Saturday mornings.
Our culture & environment:
Fast-paced work environment.
Leadership values your input for job and company improvements.
We prioritize good ideas and hard work over titles and degrees.
We are dedicated to promoting diversity in the workplace.
As a member of our team, you will enjoy:
Competitive compensation
Medical & Dental:
HMO and PPO options
Vision Plan
Company-Paid Life Insurance
401(k) Retirement Plan
Weekly pay periods (every Friday)
Employee Assistance Program (EAP)
Vacation & Sick Pay
Paid Holidays
Veteran's day off with pay for associates who served in the military
Schedule:
Morning shift
Pay Range:
$24.00- $28.00 per hour (DOE)
All candidates must pass a pre-employment drug screening following a job offer and provide documentation of eligibility to work in the U.S.
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