Transportation Operations Manager

2 weeks ago

Providence, Rhode Island, United States Stericycle Full time
Job Title: Transportation Supervisor

Stericycle is a leading provider of compliance-based solutions that protect people and brands, promote health and well-being, and safeguard the environment. As a Transportation Supervisor, you will play a critical role in overseeing the transportation department of one or more locations within assigned geography, providing leadership within the location(s) as assigned. You will act as the liaison between customer, operations, CSRs, and the support team.

Key Responsibilities:
  • Maintain and manage inventory supplies to ensure adequate inventories are always maintained.
  • Manage route scheduling to ensure all scheduled customers will be serviced by end of day. Redirect manpower and resources as required, in order to service customers on routes that may have operational difficulties.
  • Manage driver debrief process for every route. Ensure there is documentation (manifest, PDT receipt, etc) for every customer transaction.
  • Maintain a high standard of customer service as measured by key metrics (on-time, no missed stops, loyalty, etc).
  • Manage open order report to resolve service issues.
  • Manage the SAP cancellation process for customers cancelling contracts before the stated CSA end date.
  • Develop relationships with customers and establish contacts that are comfortable providing accurate service feedback.
  • Conduct customer visits to review service.
  • Manage customer interaction records to resolve service issues.
  • Monitor operations and staff and recommends, when necessary, changes in methods, procedures, structure, and additions or changes in personnel to secure optimum utilization of resources.
  • Manage route vehicles, containers, load bars and straps, hand-trucks, PDT's and printers, and all other company equipment and assets.
  • Monitor routes to improve route efficiency.
  • Perform "ride a-longs", ensuring Route Drivers operate and work safely, efficiently, productively, and deliver a high level of customer service.
  • Conduct "spot checks" to reinforce proper Route Driver behavior as well as communicate the value we bring to the customer.
  • Complete daily yard walk.
  • Track and input DOT hours/JJ Keller.
  • Administer Company policies and procedures, communicate to staff, interpret, as necessary, and ensure compliance and safety.
  • Monitor and ensure that employees are performing their functions safely and productively. Make recommendations for changes or improvement, when necessary, in order to prevent accident or injuries.
  • Conduct regularly scheduled safety meetings (i.e. monthly Safety, Committee, tailgate meetings).
  • Oversee and participate in the maintenance of Driver Qualification Files, DOT Log Files and Vehicle Condition Reports for all Route Drivers and equipment. Ensure DQF, DOT Logs and VCR are accurate and complete; must maintain DOT files.
Requirements:
  • 0-3 years supervisory experience.
  • Education equivalent to graduation from High school, or GED equivalent; some college preferred.
  • Two or more years of Transportation/Logistic experience required.
  • May require mandatory immunizations and credentialing based on customer requirements.
  • Valid drivers license required; Commercial Vehicle Driving experience (CDL) is a plus.
  • Maintains a current Medical Examiner's Certificate (MEC) issued by a doctor approved by Stericycle/Shred-it is a plus but not required.
  • Demonstrates knowledge of DOT, OSHA, HIPAA, and NAID.
  • Demonstrates knowledge of computer software applications to include spreadsheets and word processing.
Benefits:

Stericycle currently offers its employees the option to participate in a full range of benefits, including a health care program which includes medical, dental, vision and prescription coverage, healthcare and dependent care flexible spending accounts, life and accidental death and dismemberment insurance, an employee assistance program, tuition reimbursement, paid vacation and sick time, a 401(k) plan, and an employee stock purchase plan. Participation in some programs requires that employees be regularly scheduled to work a minimum number of hours and/or to have fulfilled a waiting period after they begin employment with Stericycle.

Stericycle is committed to attracting and retaining a diverse workforce, and to valuing unique perspectives and identities. We foster a culture of belonging that encourages, supports, and celebrates the diverse voices of our team members. It fuels our innovation and strengthens our connection to our customers and the communities we serve. We are proud to be an equal opportunity employer. All employment is decided on the basis of qualifications, merit, and business need.

  • Motor Transport Operator

    2 weeks ago

    Providence, Rhode Island, United States U.S. Army Full time

    Motor Transport Operator Job DescriptionAs a Motor Transport Operator with the U.S. Army, you will play a critical role in the transportation of personnel and cargo. Your responsibilities will include operating and maintaining various types of vehicles, managing loads and ensuring the safety of personnel, and overseeing the loading and unloading of cargo.Key...

  • CDL A Driver

    2 weeks ago

    Providence, Rhode Island, United States NAPA Transportation Full time

    Job Overview: We are seeking a skilled CDL A Driver to join our team as an Owner Operator. As a CDL A Driver, you will be responsible for transporting goods across the country, providing excellent customer service, and maintaining a safe and efficient driving record. Benefits: * 70% linehaul revenue * Average weekly revenue on truck: $5,000 * 80% 100%...

  • Motor Transport Specialist

    2 days ago

    Providence, Rhode Island, United States U.S. Army Full time

    Job Title: Motor Transport OperatorAs a Motor Transport Operator with the U.S. Army, you will be responsible for supervising or operating wheel vehicles to transport personnel and cargo. This critical role plays a vital part in the Army's support and sustainment structure, providing advanced mobility on and off the battlefield.Key Responsibilities:Operate...

  • Motor Transport Specialist

    2 weeks ago

    Providence, Rhode Island, United States U.S. Army Full time

    Job SummaryAs a Motor Transport Operator with the U.S. Army, you will be responsible for supervising or operating wheel vehicles to transport personnel and cargo. This role is critical to the Army's support and sustainment structure, providing advanced mobility on and off the battlefield.Key ResponsibilitiesOperate all-wheel vehicles and equipment over...

  • Transportation Engineer

    1 day ago

    Providence, Rhode Island, United States Vanasse Hangen Brustlin , Inc. Full time

    About the PositionVanasse Hangen Brustlin, Inc. is seeking a skilled Transportation Engineer to join our Traffic Operations team. This is an exciting opportunity to work on a variety of transportation projects, developing innovative solutions to improve mobility and enhance communities.ResponsibilitiesCollaborate with a team of professionals to design and...

  • Transportation Specialist

    2 days ago

    Providence, Rhode Island, United States National Express LLC Full time

    Job Title: School Bus DriverAt National Express LLC, we are seeking a reliable and safety-focused School Bus Driver to join our team.Key Responsibilities:Operate a school bus or other location-specific vehicle with a fixed or changing route, ensuring the safe transportation of passengers.Report to duty on time and maintain routes in a safe and efficient...

  • Transportation Coordinator

    2 days ago

    Providence, Rhode Island, United States Johnson and Wales University Full time

    Job SummaryJohnson & Wales University is seeking a reliable and safety-conscious Bus Driver to transport students and other passengers across the campus community.Key ResponsibilitiesOperate a large capacity bus to transport students and other passengers according to designated routes, schedules, and assignments.Drive to university bus stops to carry...

  • Patient Transporter

    1 day ago

    Providence, Rhode Island, United States Brown University Health Full time

    Job Summary:Under the supervision of the Central Transport Manager, this role involves transporting patients and patient-related materials throughout the hospital campus. The primary work location is the Fain Health Center (FHC), and all essential functions reflect the age-specific needs of patients.Key Responsibilities: Transport patients and materials...

  • Transportation Specialist

    1 day ago

    Providence, Rhode Island, United States Johnson and Wales University Full time

    Job SummaryJohnson & Wales University is seeking a skilled Transportation Specialist to operate a large capacity bus for the transportation of students and other passengers. The ideal candidate will have a valid commercial driver's license with passenger endorsement and excellent customer service skills.Key Responsibilities Operate a bus according to...

  • Restaurant Operations Manager

    2 days ago

    Providence, Rhode Island, United States Desert De Oro Foods, Inc. Full time

    Taco Bell Restaurant General ManagerLead a Team of High-Performing IndividualsThe Taco Bell Restaurant General Manager is responsible for establishing a positive work environment and delivering exceptional customer experiences. As a leader, you will oversee the entire restaurant operation, including employee development, scheduling, and budget management....

  • Shipping and Receiving Operations Manager

    3 days ago

    Providence, Rhode Island, United States Brown University Full time

    Job SummaryBrown University is seeking a highly organized and detail-oriented Shipping and Receiving Manager to oversee the day-to-day operations of the Shipping and Receiving Department. The successful candidate will be responsible for managing and coordinating the flow of goods, ensuring timely and accurate delivery of merchandise, and maintaining a high...

  • Sales and Operations Management Trainee

    3 weeks ago

    Providence, Rhode Island, United States Penske Full time

    Job SummaryPenske is seeking a highly motivated and results-driven Sales and Operations Management Trainee to join our team. As a Sales and Operations Management Trainee, you will be responsible for developing consumer and commercial customer solutions, managing our large inventory of world-class vehicles, and generating new business leads.Key...

  • Patient Transporter PD

    2 days ago

    Providence, Rhode Island, United States Lifespan Full time

    Job SummaryUnder the general supervision of the Central Transport Manager, this Patient Transporter PD will transport patients and patient-related materials throughout the hospital campus. The ideal candidate will work primarily in outpatient clinical areas, such as the Fain Health Center (FHC), and demonstrate a commitment to providing exceptional patient...

  • CDL A Owner Operator Flatbed Truck Driver Opportunity

    3 weeks ago

    Providence, Rhode Island, United States CRST The Transportation Solution, Inc. Full time

    CRST Flatbed Solutions is a leading transportation company providing comprehensive logistics services across North America. We offer a range of options for independent contractors, including solo and team positions, with benefits such as paid up to 75% of gross revenue, weekly payroll, and retention bonuses. Our fleet has been a leader in the flatbed...

  • CDL A Owner Operator Flatbed Truck Driver

    1 week ago

    North Providence, Rhode Island, United States CRST The Transportation Solution, Inc. Full time

    CRST Flatbed Solutions: A Leader in the Flatbed MarketplaceAt CRST Flatbed Solutions, we are committed to providing total transportation solutions and comprehensive logistics services to customers across North America. As a leader in the flatbed marketplace since 1919, we are seeking independent contractors (Owner Operator) to join our fleet.Owner Operator...

  • Vault Operations Manager

    3 weeks ago

    Providence, Rhode Island, United States GardaWorld Full time

    Vault Attendant Job DescriptionGardaWorld, a leading provider of cash services and armored car solutions, is seeking a skilled Vault Attendant to join our team. As a Vault Attendant, you will play a critical role in ensuring the safe and efficient transportation of cash and other valuables.Key Responsibilities:Ensure the distribution and receipt of...

  • Global Travel Operations Manager

    3 weeks ago

    Providence, Rhode Island, United States InsideHigherEd Full time

    Job Title: Manager, Global Travel Safety and OperationsReporting to the Senior Director, the Manager, Global Travel Safety and Operations will oversee the day-to-day relationship with Brown's travel management company, collaborate in establishing and managing relationships with travel suppliers, assess and enhance travel booking resources, and develop and...

  • Civil Engineer

    3 weeks ago

    Providence, Rhode Island, United States WSP Full time

    About the OpportunityWe are seeking a highly motivated and detail-oriented Civil Engineer to join our team in Providence, Rhode Island. As an Assistant Civil Engineer, you will be responsible for assisting in the design and development of transportation infrastructure projects.Key ResponsibilitiesAssist in the design and development of transportation...

  • Operations Manager

    2 weeks ago

    Providence, Rhode Island, United States GardaWorld Full time

    Operations Manager Job DescriptionGardaWorld is a leading provider of cash management solutions, and we're seeking an experienced Operations Manager to join our team. As an Operations Manager, you will be responsible for overseeing various functions and activities to meet specific goals of the site.Key Responsibilities:Manage site operations to ensure...

  • Operations Manager

    2 days ago

    Providence, Rhode Island, United States GardaWorld Full time

    Job Title: Operations ManagerGardaWorld is a leading provider of cash management solutions, and we are seeking an experienced Operations Manager to join our team.Key Responsibilities:Manage various functions and activities to meet specific goals of the site.Participate in site budget and goal planning, ensuring the highest quality and most cost-effective...