Enterprise Sales Engineer

1 day ago


Burlington, Massachusetts, United States Everbridge Full time
About the Role

We are seeking a highly skilled and experienced Enterprise Sales Engineer to join our team at Everbridge. As an Enterprise Sales Engineer, you will be responsible for translating our technology into business solutions with measurable benefits. You will work closely with our field sales team to engage directly with clients and prospects to frame our solution within our Digital Operations pillar, and specifically aligned with DevOps, ITOps, RunOps, DevSecOps, and traditional Major Incident Management/ITSM.

Key Responsibilities
  • Assist sales with discovery to understand technical and process challenges to establish current state, next steps in maturing processes, and future vision.
  • Collaborate on building and delivering compelling solution demonstrations based on client requirements and best practices.
  • Collaborate with sales to build and deliver business justifications to senior executives, IT Managers, and client procurement.
  • Leverage knowledge of delivering applications using an automated CI/CD process to frame value-based discussions.
  • Use skill of articulating technology vision aligned with Digital Transformation, DevOps, DevSecOps, and IT Operations to highlight measurable business value.
  • Deliver well-scoped and managed proof of concepts that integrate across multiple tools to drive automated incident response.
Requirements
  • 3+ years of experience in SaaS solution presales with additional experience in development, DevOps, consulting, and customer success management.
  • Passionate about technical solutions and working with customers.
  • Experience with Cloud Native and Hybrid solutions.
  • Experience with JavaScript or a working knowledge of common development languages to enable basic scripting.
  • Bachelor's degree in IT/Computer Science or similar certification/knowledge in a closely related field.
  • Experience or exposure to DevOps teams, tools, and culture: Continuous Integration/Continuous Delivery (CI/CD), Configuration Management, Monitoring/management solutions, ITSM (helpdesk) solutions.
  • Excellent communication skills, written and verbal.
  • Demonstrated history as a public technical or company advocate through roundtable discussions, webinars, blogs, or other articles.
  • Strong ability to engage with clients and build relationships.
  • Team player, with strong self-starter attitude.
  • Ability to handle objections and educate prospects in a consultative manner.
  • Travel up to 30%.
About Everbridge

Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover stronger from critical events. In today's unpredictable world, resilient organizations minimize impact to people and operations, absorb stress, and return to productivity faster when deploying critical event management (CEM) technology. Everbridge digitizes organizational resilience by combining intelligent automation with the industry's most comprehensive risk data to Keep People Safe and Organizations Running.



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