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Human Resources Specialist
1 month ago
We are seeking a highly skilled and experienced Human Resources Specialist to join our Learning and Development team at Kings Dominion. As a key member of our team, you will play a critical role in ensuring the successful onboarding and training of our employees.
Responsibilities- Lead and develop the Learning and Development team, including coaching and mentoring staff to achieve their full potential.
- Design and deliver training programs for employees and front-line park leaders, utilizing a variety of instructional methods and technologies.
- Collaborate with the Operations Supervisor and management to develop and implement training initiatives that meet the needs of the business.
- Provide coaching and feedback to employees to help them improve their public speaking and teaching skills.
- Ensure compliance with company policies and legal regulations, and assist with the creation of training content as needed.
- Manage inventory stock levels, supplies, and their proper storage for the department.
- Complete special projects as assigned by park leadership, and motivate and instill in employees positive service-focused expectations and understanding.
- Be a positive culture champion for the park and the Staff Services Division, and properly coordinate and communicate with others, including park Associates, HR management, park leadership, and vendors.
- A bachelor's degree in an educational, training, organizational, or business field is strongly preferred.
- Prior training, instructor, and/or public speaking experience is required.
- Leadership, supervision, or management experience is a plus.
- Instructional design or class/course/presentation building experience is a plus.
- Human resources or administrative experience is a plus.
- Strong presentation/public speaking skills, as well as confidence with speaking in front of large groups for long periods of time.
- Excellent verbal and written communication skills.
- Strong organizational, time management, and prioritization skills, as well as the ability to multi-task in completing several projects in tangent.
- Proficient in Microsoft Office, and able to quickly learn computer-based applications.
- Problem solver who can formulate solutions and properly convey those solutions to leadership.
- Flexible and willing to gain a broader knowledge of Human Resources procedures.
- Ability to provide exceptional service when interacting with employees, coworkers, guests, and others.
- Ability and confidence to coach, counsel, mentor, and influence staff, Associates, coworkers, park Leaders, and others.
- Ability to work independently of constant supervision.
- Ability to work in a fast-paced and rapidly changing office/theme park environment.
- Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education, and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
- Possess a current and valid driver's license and submit it upon request.