Patient Services Representative II, Neuroscience
1 month ago
Job Summary:
Serves as the first point of contact for patients entering the medical facility, providing exceptional customer service and ensuring a positive experience.
Key Responsibilities:
- Greet and check-in patients, verifying information and scheduling appointments.
- Update Electronic Health Records (EHR) and facilitate intake procedures, including completion of healthcare and insurance forms.
- Collect payments for services and maintain accurate records.
- Communicate effectively with patients, families, and healthcare providers to ensure optimal patient care.
- Adhere to organizational, local, state, and federal regulations, codes, policies, and procedures to ensure patient privacy and safety.
Requirements:
- Equivalent experience will be accepted in lieu of the required degree or diploma.
- High School Diploma or equivalent education/experience.
- 1 year of recent relevant experience.
Preferred Qualifications:
- Basic knowledge of insurance policies and procedures, as well as patient billing.
- Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form.
- Strong written and verbal communication skills.
- Well-developed time management and organizational skills.
- General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel, and Outlook).
Work Environment:
Day/Evening shifts, Full-time, 8 hours/day, Monday-Friday, As Needed.
Benefits:
Yes.
Unions:
No.
Position Status:
Non-Exempt.
Weekly Hours:
40.
Employee Status:
Regular.
Number of Openings:
1.
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $23.87 to $29.83 / hour.
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