MilkShake Factory Shift Supervisor

6 days ago


Ann Arbor, Michigan, United States The Milk Shake Factory Full time
Job Overview

The MilkShake Factory is seeking a skilled and charismatic Shift Leader to oversee the daily operations of our store. As a Shift Leader, you will be responsible for ensuring a seamless customer experience, managing store inventory, and leading a team of dedicated employees.

Key Responsibilities
  • Leadership and Team Management
    • Lead by example, embodying our company values and mission.
    • Manage opening and closing duties, delegating tasks to team members as needed.
    • Train and support team members, providing constructive feedback and coaching.
  • Customer Service and Sales
    • Deliver exceptional customer service, upselling and recommending our products.
    • Handle customer complaints in a professional and courteous manner.
  • Store Operations
    • Manage store inventory, ensuring accurate stock levels and minimizing waste.
    • Assist with cash handling and maintain a clean and organized store environment.
Requirements
  • Leadership and Communication Skills
    • Strong communication and leadership skills, with the ability to motivate and inspire team members.
  • Operational Skills
    • Ability to thrive in a fast-paced environment, with a focus on attention to detail and quality control.
  • Teamwork and Adaptability
    • Ability to work collaboratively with team members, adapting to changing circumstances and priorities.
Equal Employment Opportunity

The MilkShake Factory is an equal employment opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer experiences.



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