Room Quality Supervisor

2 weeks ago


Ann Arbor, Michigan, United States Graham Hotel Systems Full time
Job Overview

Graham Hotel Systems is seeking a dedicated Room Quality Supervisor to join our team. This adaptable role offers both full-time and part-time opportunities based on individual preferences. Weekend availability is essential.

Key Responsibilities

As a Room Quality Supervisor, you will:

  • Oversee and evaluate the cleanliness of guest accommodations, public spaces, and service areas to ensure adherence to safety and sanitation regulations, aiming for exceptional cleanliness and guest satisfaction.
  • Delegate tasks to housekeeping staff, taking into account special requests and priority areas to facilitate efficient operations.
  • Distribute necessary supplies to team members at the start of each shift to manage inventory effectively while keeping costs in check.
  • Maintain a log of lost and found items, ensuring proper management to enhance guest experience.
  • Perform cleaning duties in guest rooms as needed, which may include handling various cleaning tools and materials, as well as managing linens and bedding.
  • Execute any additional responsibilities as assigned.
Qualifications

The ideal candidate will possess:

  • A minimum age of 18 years.
  • At least one year of experience in a housekeeping role.
  • Proficiency in English to communicate effectively with guests and team members.
  • A proactive attitude and a collaborative spirit, willing to assist colleagues as needed.
  • The physical capability to manage equipment weighing up to 100 lbs and perform cleaning tasks in various environments.
  • The ability to build and maintain positive relationships with staff and guests.


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