IT Support Specialist

2 weeks ago


East Granby, Connecticut, United States RSCC Wire & Cable LLC Full time
IT Project Coordinator Job Description

Role Summary: We are seeking a highly skilled IT Project Coordinator to join our team at RSCC Wire & Cable LLC. As a key member of our IT department, you will be responsible for providing technical support and coordination services to our employees.

Key Responsibilities:

  • Coordinate and troubleshoot incoming employee calls and technical issues
  • Provide support services for employees with technical problems and information technology issues
  • Resolve moderately complex problems and escalate to appropriate technical personnel as needed
  • Develop and document standard operating procedures and customer service guidelines

Requirements:

  • 3-5 years of experience in IT support or a related field
  • Excellent communication and problem-solving skills
  • Ability to work under broad supervision and prioritize tasks effectively

What We Offer:

As a valued member of our team, you will have the opportunity to work with a dynamic and decentralized organization that values innovation and entrepreneurship. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

Pre-Employment Requirements:

Following a conditional offer of employment, candidates will be required to undergo a pre-employment drug screen and a criminal background check as permitted or required by applicable law.



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