IT Support Specialist
2 weeks ago
Role Summary: We are seeking a highly skilled IT Project Coordinator to join our team at RSCC Wire & Cable LLC. As a key member of our IT department, you will be responsible for providing technical support and coordination services to our employees.
Key Responsibilities:
- Coordinate and troubleshoot incoming employee calls and technical issues
- Provide support services for employees with technical problems and information technology issues
- Resolve moderately complex problems and escalate to appropriate technical personnel as needed
- Develop and document standard operating procedures and customer service guidelines
Requirements:
- 3-5 years of experience in IT support or a related field
- Excellent communication and problem-solving skills
- Ability to work under broad supervision and prioritize tasks effectively
What We Offer:
As a valued member of our team, you will have the opportunity to work with a dynamic and decentralized organization that values innovation and entrepreneurship. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
Pre-Employment Requirements:
Following a conditional offer of employment, candidates will be required to undergo a pre-employment drug screen and a criminal background check as permitted or required by applicable law.
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