Retail Operations Leader

1 week ago


San Diego, California, United States Victoria's Secret Full time
Store Manager at Victoria's Secret & Co

Key Responsibilities:
  • Embody and promote the core values of the company
  • Provide outstanding customer service experiences
  • Mentor and nurture team members
  • Oversee sales area and team performance
  • Ensure excellence in operations
  • Manage visual presentation and stock oversight
Direct Reports:
  • Customer Experience Manager(s)
  • Customer Experience Lead(s)
  • Sales Associates
Required Qualifications:
  • Strong affinity for the Victoria's Secret brand
  • Proven ability to foster customer loyalty
  • Experience analyzing business metrics and insights
  • Demonstrated leadership capabilities
  • Skill in inspiring and developing teams
  • Exceptional communication abilities

As a Store Manager, you will play a pivotal role in fostering a culture that emphasizes customer satisfaction and performance-driven results. You will guide a team to provide remarkable experiences and stimulate sales growth while maintaining operational excellence and brand integrity. Your passion for retail leadership will enable you to make a significant impact within the organization.



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