Retail Operations Lead

2 weeks ago


San Diego, California, United States American Retail Services Full time
Job Overview

Position Title: Lead I

Employment Type: Non-Exempt, Hourly

Work Schedule: Full-time

Department: Retail Operations

Reporting To: Site Manager

This position is integral to the store's management team, ensuring the smooth and efficient operation of retail activities. The Lead I will mentor and inspire team members to achieve exceptional performance.

Key Responsibilities

  • Generate and maintain various operational reports on a regular basis.
  • Support the evaluation and upkeep of inventory management processes.
  • Assist with vendor procurement and invoice assessments.
  • Oversee the ordering, cleaning, and rotation of merchandise.
  • Engage with vendors during check-in meetings.
  • Price and organize merchandise, creating attractive displays.
  • Develop proficiency in daily data collection and system input.
  • Process invoices, mark-ups, mark-downs, and pricing adjustments.
  • Facilitate training and motivation for store personnel on various operational aspects.
  • Deliver friendly and efficient customer service.
  • Perform cashier and attendant responsibilities.
  • Help maintain the store's overall appearance and cleanliness.
  • Adhere to all corporate policies and procedures.
  • Operate the cash register for customer transactions.
  • Account for all cash, cigarettes, and lottery tickets during shifts.
  • Assist in food preparation if applicable.
  • Conduct light janitorial tasks, including waste disposal and equipment maintenance.

Qualifications

  • Minimum education requirement of a high school diploma or GED.
  • Experience in cash handling is essential.
  • Flexibility to work varied schedules, including weekends and holidays.
  • Ability to accurately manage cash transactions.
  • Strong attention to detail is necessary.
  • Excellent verbal and communication skills are required.
  • Outstanding customer service abilities are essential.
  • Effective communication with both customers and team members is a must.
  • Ability to work independently and demonstrate self-motivation.

Physical Requirements

  • Availability to work during specified hours.
  • Capability to stand or walk for the entire shift.
  • Regular lifting or moving of items up to 20 lbs.
  • Exposure to varying temperatures in different work areas.
  • Ability to work with cleaning agents and chemicals.
  • Daily exposure to fuel and oil products.


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