Current jobs related to Customer Service Representative - Oxford - Packaging Corporation of America

  • Customer Service Representative

    2 weeks ago

    Oxford, United States Circle K Full time

    Customer Service Representative **About the Role** We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Circle K. As a Customer Service Representative, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store...

  • Customer Service Representative

    2 weeks ago

    Oxford, Mississippi, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job DescriptionJob Title: Customer Service RepresentativeJob Summary: We are seeking a Customer Service Representative to join our team at Domino's Pizza LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer service, preparing pizzas and other products, and maintaining a clean and safe work...

  • Customer Service Representative

    1 month ago

    Oxford, United States Domino's Pizza LLC Full time

    About the Role:We are seeking a skilled Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Greet customers and provide a warm welcome to our storeTake...

  • Customer Service Representative

    4 weeks ago

    Oxford, North Carolina, United States Food Lion Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Front End team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide fast,...

  • Customer Service Representative

    1 week ago

    Oxford, Connecticut, United States Kelly Full time

    Customer Service RepresentativeAre you a customer service enthusiast looking for a challenging role? We're seeking a skilled Customer Service Representative to join our team at Kelly. As a key member of our customer service team, you will be responsible for providing exceptional customer service and sales support to our clients.Key Responsibilities:Manage...

  • Customer Service Representative

    4 weeks ago

    Oxford, Connecticut, United States Kelly Full time

    Customer Service Representative Job DescriptionWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Kelly. As a key member of our sales and service team, you will be responsible for providing exceptional customer service and sales support to our clients.Key Responsibilities:Customer Inquiries: Manage and...

  • Customer Service Representative

    3 weeks ago

    Oxford, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC is seeking a talented Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional customer service and ensuring a positive experience for our customers. Your responsibilities will include greeting customers, taking orders, operating the cash register,...

  • Customer Service Representative

    3 days ago

    Oxford, Ohio, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job DescriptionJob Title: Customer Service RepresentativeJob Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, taking orders, and maintaining a clean and organized...

  • Customer Service Representative

    4 weeks ago

    Oxford, Mississippi, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC.Key Responsibilities:Greet customers and provide a positive, engaging experienceTake customer orders using our technology and Point of Sales SystemEnsure orders are...

  • Customer Service Representative

    4 weeks ago

    Oxford, Pennsylvania, United States Chuck Weed - State Farm Agent Full time

    Job OverviewAre you a customer-focused individual with a passion for sales and marketing? Do you enjoy working with people and building relationships? If so, this may be the perfect opportunity for you to join our team as a Customer Service Representative at Chuck Weed - State Farm Agent.ResponsibilitiesEstablish and maintain strong relationships with...

  • Customer Service Representative

    2 weeks ago

    Oxford, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC.Key Responsibilities:Greet customers and provide a positive experienceTake customer orders using our technology and Point of Sales SystemCreate a great customer experience by...

  • Customer Service Representative

    1 month ago

    Oxford, United States Circle K Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...

  • Customer Service Representative

    1 week ago

    Oxford, Mississippi, United States Lapels Dry Cleaning Full time

    Job Title: Customer Service RepresentativeJob Summary:Lapels Dry Cleaning is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front counter team, you will be responsible for providing exceptional customer service, processing customer orders, and maintaining a clean and...

  • Customer Service Representative

    3 weeks ago

    Oxford, United States Circle K Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.Key...

  • Customer Service Representative

    2 weeks ago

    Oxford, United States Circle K Full time

    Circle K - 1601 Al Hwy 21 S [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for...

  • Customer Service Representative

    1 week ago

    Oxford, United States U-Haul Full time

    Customer Service RepresentativeU-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a key member of our support team, you will be the face of our company, providing exceptional service to our customers and ensuring their needs are met.Responsibilities:Assist customers with U-Haul products and services, providing...

  • Customer Service Representative

    4 days ago

    Oxford, Ohio, United States Michaels Stores Full time

    Job SummaryAs a Customer Service Representative at Michaels Stores, you will be responsible for delivering exceptional customer service, helping customers find what they need, and ensuring a fast and friendly checkout experience.Key ResponsibilitiesProvide friendly and helpful service to customersAssist customers in finding products and answering...

  • Customer Service Representative

    1 month ago

    Oxford, Mississippi, United States ANIMAL CLINIC OF OXFORD Full time

    Lead Customer Service RepresentativeWe are seeking a highly skilled and compassionate Lead Customer Service Representative to join our team at Animal Clinic of Oxford. As a key member of our front office staff, you will be responsible for providing exceptional client service and communication, ensuring a positive experience for our clients and their pets.Key...

  • Customer Service Representative

    7 days ago

    Oxford, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer service and creating a positive experience for our guests. Your key responsibilities will include greeting customers, taking orders, and maintaining a clean and organized store environment. If you are a...

  • Customer Service Representative

    3 months ago

    Oxford, United States U-Haul Full time

    Location: 523 Hamric Dr W, Oxford, Alabama 36203 United States of America THIS IS A MOONLIGHTER (PART TIME) POSITION. DAYS, AFTERNOONS, NIGHTS, WEEKENDS AND HOLIDAY ARE REQUIRED. Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service...

Customer Service Representative

2 months ago

Oxford, United States Packaging Corporation of America Full time

As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility.

People Customers Trust

The Customer Service Representative is responsible for providing the necessary planning, communication, and coordination of efforts to ensure that projects are successfully managed and delivered to the satisfaction of our customers. The Customer Service Representative develops and facilitates timelines through areas such as design, sales, and manufacturing. For the customer, the Customer Service Representative is the main PCA point of contact on the project.

PRINCIPLE ACCOUNTABILITIES:

  • Provide hands-on coordination and management of assigned projects for an assigned area (including Point of Purchase displays and Point of Sale projects). This includes outlining project deliverables, negotiating internally and externally on the timeline, communicating the status of project(s), and following up as needed to ensure that the project remains on track and the necessary deliverables are provided when promised.
  • Provide back-up support for Project Managers and Sales Representatives.
  • Embody the PCA principle of "Easy to do business with" by providing solutions to customer needs. Maintain a solid understanding all of PCA resources.
  • Develop and maintain solid working relationships with PCA customers. The Customer Service Representative is expected to have an understanding of the customer's business and operation in order to identify additional opportunities for PCA and savings for the customer.
  • Approach product development with an understanding of manufacturing, design, the plant's production capabilities, and the project's impact on profitability.
  • Know and follow policies and procedures of the company, share information that would benefit other members of the team, and find ways to improve the delivery of service to our customers.
  • Strive to continually strengthen PCA's business philosophy of meeting needs and exceeding expectations for customers specifically supporting PCA's Commitment to Service which involves doing what's right for our customers and keeping the promises that we make.
DECISION MAKING:

Using his/her knowledge of PCA products and services, the Customer Service Representative is expected to exercise independent judgment, conduct research, and resume business for PCA. The Customer Service Representative assigns tasks and chooses external resources from qualified vendors of complementary and alternative non-PCA components. As a company representative the Customer Service Representative must exercise discretion realizing that his/her interactions with co-workers and customers must be in accordance with PCA policies and ethics. The Customer Service Representative is responsible for ensuring that the customer's needs are met, to the fullest of their ability.

INTERACTIONS:

To exceed customer needs the Customer Service Representative will need to work with managers and associates in sales, design, production, scheduling, and accounting. The Customer Service Representative is expected to develop solid working relationships with these individuals to effectively meet, and then exceed, customer needs. Externally the Customer Service Representative is responsible for developing and maintaining relationships with customers. The Customer Service Representative is expected to showcase PCA products and services, negotiate/communicate pricing and deliver superior service

BASIC REQUIREMENTS:
  • Education equivalent to a High School Diploma. Associates degree or college business coursework preferred.
  • Two (2) years of experience in customer service, management, or supervisor role with experience entering customer orders into an order entry system while maintaining/building strong and positive customer business relationships.
  • Strong working knowledge of computer systems including experience with experience with Microsoft Word, Excel, and Outlook.
  • Previous experience using automated order entry system.
STRONGLY PREFERRED REQUIREMENTS:
  • Associates degree or college business coursework.
  • Previous experience in the manufacturing sector, containerboard and corrugated packaging industry.
KNOWLEDGE, SKILLS & ABILITIES:
  • The ability to network and build relationships with individuals of various experience and corporate positions.
  • Strong analytical skills with the ability to handle detail-oriented tasks and review multiple documents and reports.
  • Solid working knowledge of computer systems including experience with Microsoft Word, Excel, and Outlook.
  • Ability to be accessible, available, and responsive to the customer and understand the customer's point of view.
  • Ability to advocate for customer needs to others and create mutual agreement on project scope.
  • Able to work in a fast paced, deadline-oriented environment, prioritize assignments, and handle multiple tasks concurrently, while being flexible and working overtime as needed.
  • Strong listening, evaluating, and problem-solving skills.
  • Ability to create alternative solutions and meet deadlines.
  • Previous work experience as a member of a team, or a strong understanding of the importance of open communication and information sharing between team members.
  • Must be able to travel as necessary and possess a valid U.S. driver's license.
  • Above average written and verbal communication skills with the ability to communicate to multiple audiences and purposes, and to effectively communicate with customers over the phone.
  • Strong organizational skills with the ability to handle numerous details, deadlines, and requests.
  • Previous experience working in a team environment preferred, or a strong understanding of the importance of open communication and information sharing among co-workers.
  • Able to work flexible hours or overtime as needed.
All qualified applicants must apply at Careers.packagingcorp.com to be considered.

PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

Other details
  • Pay Type Salary


Apply Now