Technical Support Representative
3 days ago
**Job Summary:**
AnDek Staffing Services is hiring a Technical Support Representative to provide exceptional customer service and technical support to our clients.
The successful candidate will have a strong background in technical support and be able to work independently in a fast-paced environment.
**Key Responsibilities:**
- Respond to customer inquiries via phone, email, and chat
- Provide detailed solutions to technical issues, and escalate complex problems as needed
- Document all customer interactions and updates in our CRM system
**Requirements and Qualifications:
- Bachelor's degree in Computer Science or related field, or equivalent experience
- At least 2 years of technical support experience, preferably in a call center setting
- Exceptional problem-solving and analytical skills, with the ability to work under pressure
**Estimated Annual Salary: $55,000 - $70,000, based on experience and qualifications
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