Technical Support Representative

3 days ago


Santa Ana, California, United States AnDek Staffing Services Full time

**Job Summary:**

AnDek Staffing Services is hiring a Technical Support Representative to provide exceptional customer service and technical support to our clients.

The successful candidate will have a strong background in technical support and be able to work independently in a fast-paced environment.

**Key Responsibilities:**

  • Respond to customer inquiries via phone, email, and chat
  • Provide detailed solutions to technical issues, and escalate complex problems as needed
  • Document all customer interactions and updates in our CRM system

**Requirements and Qualifications:

  • Bachelor's degree in Computer Science or related field, or equivalent experience
  • At least 2 years of technical support experience, preferably in a call center setting
  • Exceptional problem-solving and analytical skills, with the ability to work under pressure

**Estimated Annual Salary: $55,000 - $70,000, based on experience and qualifications



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