Order Services Specialist

20 hours ago


Schiller Park, Illinois, United States BOARD International Full time
Order Services Specialist

At BOARD International, we're looking for a skilled Order Services Specialist to join our team. As a critical member of our Order Services team, you will be responsible for ensuring the smooth execution of our ordering process, from setting and enforcing process standards to completing internal processes and communicating with other departments.

Key Responsibilities:
  • Ordering of licenses and environments
  • Enforcing global process standards
  • Validating final documents before sending them out for signatures
  • Completing internal processes to activate orders in the system
  • Communicating with other departments to ensure proper handoffs
  • Setting annual billing schedules for multi-year contracts
  • Partnering with the Invoicing team to ensure timely invoices
  • Supporting Professional Services
  • Enforcing global process and project standards
  • Maintaining project information in financial applications
  • Reconciling timesheets for month-end invoicing
Requirements:
  • Bachelor's degree or comparable degree/experience
  • Previous experience supporting a services business
  • Excellent organizational and administrative skills
  • Ability to work independently and as part of a team
  • Ability to work against tight deadlines in a fast-paced environment
  • Fluency in English, with a preference for speaking a second language (French or German a plus)
  • Knowledge/Experience in multi-dimensional planning software, specifically BOARD but can also include Anaplan, One Stream, Pigment, IBM, SAP, etc.
  • Proficiency in Certinia (Financial Force) and NetSuite

We're committed to diversity and inclusion, and we believe that our people are our greatest asset. If you're a motivated and determined individual who is passionate about delivering exceptional results, we'd love to hear from you.



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