Store Operations Manager

1 week ago


Crestwood, Illinois, United States Walgreens Full time
Job Description:

As a Shift Lead at Walgreens, you will be responsible for ensuring the smooth operation of the store during your shift. This includes opening and closing the store, managing cash handling, and maintaining a clean and organized store environment.

Key Responsibilities:
  • Open and close the store, including starting up required systems and ensuring the floor and stock room are ready for the business day.
  • Manage cash handling, including completing product returns, order voids, customer refunds, and cash drops to the safe.
  • Provide excellent customer service, engaging with customers and patients, and resolving any issues that may arise.
  • Assist with inventory management, including maintaining accurate inventory counts and ensuring proper signage is displayed.
  • Support the pharmacy team as needed, including assisting with customer transactions and maintaining a clean and organized pharmacy area.
  • Comply with all company policies and procedures, including those related to regulated products and customer service.
Requirements:
  • One year of prior leadership, supervisory, or retail key holder work experience.
  • Must be fluent in reading, writing, and speaking English.
Preferred Qualifications:
  • Knowledge of store inventory control.

Walgreens is an equal opportunity employer and welcomes applications from qualified candidates with arrest and conviction records. The actual compensation offered will depend on a variety of factors, including geography, skills, and experience.


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