Non-Certified Medical Assistant
2 weeks ago
Under the direct guidance of a healthcare provider, the individual will be tasked with patient evaluation and care, along with the maintenance of accurate documentation.
This role requires a foundational understanding of both specialty and primary care, enabling the assessment, planning, implementation, and evaluation of patient care.
The individual will be responsible for ensuring that high-quality, compassionate care is delivered to patients.They will oversee patient management at office locations and serve as a liaison with various organizations and departments.
This role may also involve ordering medical and office supplies necessary for effective patient care.Compliance with all policies and procedures of Mid Michigan Health, as well as adherence to Occupational Safety and Health Administration (OSHA) guidelines and Clinical Laboratory Improvement Amendments (CLIA) regulations, is essential.
Additionally, the individual will coordinate training for new employees, students, and temporary staff as required.The clinical staff member will provide patient education, assist with specialty care modalities, manage symptoms, and be available for emergencies. They will monitor compliance and the effects of care management for high-risk patients, educate on prescriptions, and explain the reasons for medications and their side effects, ensuring continuity of care with other providers.
General office duties such as typing, filing, answering phones, and operating office equipment may also be required. The specific responsibilities may vary based on the assigned practice, and the immediate supervisor will clarify these duties.Key Responsibilities
(30%) Manage all incoming calls, schedule urgent/emergent appointments, and relay test results. Provide support, direction, and referrals for patients requiring consultations, testing, and insurance pre-certification.
(30%) Welcome patients and their families, perform routine pre-examination tasks including vital signs, and assess and document both objective and subjective data regarding the presenting condition. Maintain accurate patient records through tasks such as orders reconciliation and secure messaging.
(20%) Assist the provider during examinations and procedures.
(20%) Prepare and sanitize the patient area, set up necessary equipment, and ensure cleanliness after procedures. Dispose of contaminated materials and sterilize medical instruments.
Additional Duties and Responsibilities:
Conduct comprehensive patient assessments as indicated within the scope of practice.
Perform patient care tasks including injections, minor dressing changes, and blood specimen collection.
In certain practices, the individual may need to demonstrate competency in assisting with procedures such as electrocardiograms (EKG), Pulmonary Function Tests (PFT), Ankle Brachial Pressure Index (ABI), and Non-stress Tests (NST).
Ensure a clean and safe environment for patients and colleagues. Travel to satellite clinics may be required.
Understand necessary computer functions in the office setting, including MAPS, MCIR Practice Management, Electronic Medical Records, LIS, Emageon, dictation systems, and other relevant programs to assist providers and staff.
Maintain confidentiality and uphold patient rights in accordance with established procedures and HIPAA regulations.
May be required to perform clerical tasks such as completing insurance forms, correspondence, arranging hospital admissions, answering phones, and updating patient medical records.
Ensure accurate documentation and coding in the medical record as per policy. Participate in annual reviews for quality and completeness as necessary.
Address the age-specific needs of the population served in accordance with departmental standards and policies, as evidenced by observation, documentation, and peer feedback.
Mid Michigan Health is a technology-driven organization, and employees are expected to demonstrate proficiency in Microsoft Windows. Participation in further learning opportunities may be required.
Certifications and Licensures
BLS - Basic Life Support
Required
Equivalent Experience - Must be obtained within three months of hire or transfer.
Required Education
Education: Technical Certificate
Comments: Must be a graduate of a medical assistant program.
Preferred Certifications:
Registered Medical Assistant (RMA) through American Medical Technologists (AMT)
Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA)
OR equivalent Medical Assistant Credential such as Certified Clinical Medical Assistant (CCMA), etc.
Experience, Training, and Skills:
Strong interpersonal skills are essential for effective communication with individuals and groups, facilitating clear and understandable exchanges of ideas and concepts.
Annual Occupational Safety and Health Administration (OSHA) training is mandatory as per the Exposure Control Plan.
Knowledge of medical office policies, practices, and procedures typically acquired through three to five years of experience in the healthcare system or a similar environment.
Physical/Mental Requirements and Typical Working Conditions:
Exposure to stressful situations, including public contact, trauma, grief, and death.
Able to wear personal protective equipment, including latex materials or appropriate substitutes as required for the position.
Must be able to move freely throughout the facility with or without assistive devices and perform the functions of the job as outlined in the job description.
Frequent sitting, standing, and walking for extended periods may be required, along with postural changes such as stooping, kneeling, or crouching.
Some exposure to bloodborne pathogens and other potentially infectious materials is expected. Compliance with Mid Michigan Health's bloodborne pathogen and TB testing requirements is necessary.
Ability to manage multiple tasks, work collaboratively with others, operate independently, maintain regular attendance, and remain alert is essential.
Physical Demand Level:
Light. Must be able to occasionally lift or carry 11-20 lbs., frequently handle 10 lbs., and perform walking, standing, pushing, or pulling of arm/leg controls.
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