Program Manager/Entrepreneurial Resource Centers Coordinator

4 weeks ago


San Bernardino, California, United States The California State University Full time
About University Enterprises Corporation at CSUSB

University Enterprises Corporation at CSUSB (UEC) is a self-supporting auxiliary corporation that supports the university's educational mission by providing quality services that complement the instructional program. We're responsible for business enterprises on campus, including dining, bookstore, convenience store, and vending services. Additionally, we serve as the grantee for federal, state, and local funding for research and sponsored projects.

Position Summary

This is a temporary, exempt, full-time, benefited position through 6/30/2025. The appointment may be renewed annually based on availability of funds, availability of work, and satisfactory job performance.

Key Responsibilities
  • Oversee the successful operation of all currently operating Entrepreneurial Resource Centers (ERCs).
  • Serve as the main programmatic point of contact for the ERCs and work onsite at each ERC location.
  • Monitor operating budget and coordinate with UEC Auxiliary Accounting on all budget and financial transactions.
  • Monitor Affiliate Partner agreements to ensure compliance and milestone completion.
  • Coordinate training schedules, materials, equipment, travel, and logistics to deliver training on-site or virtually.
  • Plan and confirm all training programs, special initiatives, and events with Affiliate Partners, other partner organizations, and/or IECE programs.
  • Develop a recruitment and outreach plan for the recruitment of Affiliate Partners and training participants in collaboration with other IECE programs as needed.
  • Develop promotional materials and distribute on all IECE and program-specific social media and email platforms.
  • Manage and update meeting room reservation calendars and prepare meeting rooms for meetings.
  • Ensure the smooth and effective planning and functioning of training events.
  • Provide frequent updates of pertinent and timely information regarding all ERC program activities, issues, and opportunities to the IECE Director and IECE leadership team.
  • Answer all incoming calls for ERC Affiliate Partner services and assist clients.
  • Communicate any changes in events to appropriate IECE programs and team members.
  • Represent the IECE and the ERCs in an official capacity regarding program activities and coordinate communication with the business community of the Inland Empire region.
Requirements
  • Education: High School Diploma or GED.
  • Experience: 3+ years of experience working in a program management, customer service, event planning, or hospitality management role.
  • Other: Must have a valid California Driver's License. Must be able to proficiently use Canva for graphic design for community event flyers. Must be able to post to and manage all social platforms, such as Instagram, Facebook, and LinkedIn. Exceptional customer service skills. Strong verbal and written communication skills. Ability to effectively communicate with a wide range of stakeholders. Ability to multi-task and work under tight deadlines with a high level of accuracy. Must be flexible with work schedule for evening and weekend hours as needed. Demonstrate problem-solving abilities and the ability to listen, understand, and follow directions and training for applicable job-related tasks. Must be proficient in the following programs: Canva, Word, Outlook, Adobe Acrobat, and Excel. Exhibit professionalism, professional attire, and demeanor at all times. Demonstrate organizational skills and ability to independently prioritize daily workload. Must work effectively with colleagues and clients. Excellent interpersonal skills. Ability to maintain a positive attitude. Knowledge of applicable safety practices.
Benefits
  • Medical, Dental, Vision, Flex Cash option.
  • CalPERS Retirement and CalPers 457.
  • Group Term Life/ Accidental Death & Dismemberment (AD&D).
  • Holidays & Personal Holiday.
  • Vacation and Sick pay accruals.
  • Educational Assistance Benefit is based on availability of funding.
  • Workers' Compensation, Unemployment Insurance, State Disability Insurance.


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