Case Manager at Homeless Resource Center

3 weeks ago


San Francisco, California, United States Mission Neighborhood Health Center Full time
Job Title: Case Manager at Homeless Resource Center

We are seeking a compassionate and skilled Case Manager to join our team at the Mission Neighborhood Health Center. As a Case Manager, you will play a vital role in providing on-going case management and crisis counseling to our Resource Center participants.

Job Summary:

The Case Manager will provide housing, immigration and benefits support as well as assist clients to connect with our treatment team and San Francisco medical and behavioral health system programs as needed.

Key Responsibilities:
  1. Perform individual comprehensive assessments of Resource Center clients' psychosocial history, mental health status, medical needs, housing, food and other needs for basic support.
  2. Develop care plans with clients to accomplish activities, goals and objectives.
  3. Implement the plan through the provision of interventions, coordination with integrated services team and/or through facilitated referrals.
  4. Utilize a participant-centered, harm reduction model to provide supportive services to individuals, families and groups of patients.
  5. Refer clients to appropriate shelter case management beds and assist clients to find, apply, access and stabilize in housing.
  6. Assist clients in compiling documentation and filling out forms for immigration and public benefits' eligibility.
Requirements:
  1. Bachelor's Degree in Social Work, Psychology, Counseling or a related field, and at least two years paid work experience with homeless adults with multiple disabilities.
  2. Bilingual Spanish/English required.
  3. Knowledge of motivational interviewing, cognitive behavioral and health psychology.
  4. Ability to work with de-escalation techniques, conflict resolution and emergency response.
  5. Excellent interpersonal communication and writing skills.
Benefits:
  • Medical Insurance – MNHC pays 90-100% based on plan
  • Dental and Vision Insurance – free to employee
  • Life Insurance – free basic policy plus voluntary option
  • Flexible Spending Accounts for health & dependent care expenses
  • Commuter benefits for public transportation expenses
  • Vacation – 2 weeks (3 weeks after 5 yrs; 4 weeks after 8 yrs)
  • 12 Paid Holidays plus your birthday and 12 Sick Days each year
  • 40 hours Paid Educational Leave
  • 401k Retirement Savings Plan with Company Contribution


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