Customer Support Specialist
7 hours ago
Sunnova is a leading provider of rooftop solar services, and we're seeking a highly skilled Customer Support Specialist to join our team. As a Customer Support Specialist, you will play a critical role in delivering exceptional customer experiences and ensuring the smooth operation of our solar energy systems.
Key Responsibilities- Customer Support: Provide daily phone support to Sunnova's customers, identifying and resolving system issues in a timely and professional manner.
- Troubleshooting: Partner with customers to troubleshoot and resolve system issues, using available online monitoring tools and Salesforce data.
- Education and Training: Educate customers on normal system operation and provide guidance on how to use our systems effectively.
- Quality Assurance: Maintain and improve quality results by following company standards and recommending improved policies and procedures.
- Team Collaboration: Work closely with other departments to ensure seamless communication and collaboration.
- Education: High School Diploma or equivalent required; Bachelor's Degree preferred.
- Experience: Minimum 3 years' experience in a customer service role supporting technology troubleshooting.
- Skills: Strong written and verbal communication skills, detail-oriented, and ability to multi-task.
- Technical Skills: Proficient in Microsoft Office, including Excel, Word, and Outlook.
- Comprehensive Benefits: Medical, dental, vision, life insurance, healthcare flexible spending account, and 401(k) with employer match.
- Competitive Compensation: Competitive salary and annual bonus.
- Paid Time Off: 10 holidays and paid parental leave.
-
Customer Support Specialist
4 hours ago
Houston, Texas, United States OTT Hydromet GmbH Full time**About OTT Hydromet GmbH**We are a leading company in the field of hydrometry and water management, providing innovative solutions for our customers worldwide.**Job Summary**We are seeking a highly motivated and customer-focused Customer Support Specialist to join our team. As a Customer Support Specialist, you will be responsible for providing exceptional...
-
Customer Support Specialist
4 days ago
Houston, Texas, United States OTT Hydromet GmbH Full time**About OTT Hydromet GmbH**We are a leading manufacturer of high-quality instruments for water level measurement and monitoring.**Job Summary**We are seeking a highly skilled Customer Support Specialist to join our team. As a Customer Support Specialist, you will be responsible for providing technical support to our customers, ensuring their satisfaction...
-
Customer Support Specialist
2 weeks ago
Houston, Texas, United States Ansco Inc Full timeCustomer Support Specialist - Remote OpportunityJob Category: Administrative ServicesCompany: Ansco Inc is dedicated to delivering exceptional construction and engineering solutions within the telecommunications sector.Position Overview: We are in search of Customer Support Specialists for a remote call center position. This role offers the flexibility of...
-
Customer Support Specialist
3 days ago
Houston, Texas, United States Octopus Energy LLC. Full timeAbout Octopus Energy LLC.We are a leading energy technology company that provides a better experience for our customers through transparency, honesty, and simplicity. Our mission is to humanize the customer service experience and make it approachable, easy to understand, and 100% renewable.Our CultureWe are a rapidly growing team that values exceptional...
-
Customer Support Specialist
7 hours ago
Houston, Texas, United States Octopus Group Full timeAbout Octopus GroupWe are a leading energy technology company that provides a better experience for our customers through transparency, honesty, and simplicity. Our commitment is to provide equal opportunities, a diverse and inclusive work environment, and fairness for everyone.Job SummaryWe are seeking a highly motivated and organized Customer Support...
-
Customer Support Specialist
7 hours ago
Houston, Texas, United States OTT Hydromet GmbH Full time**About the Role**We are seeking a highly skilled Customer Support Specialist to join our team at OTT Hydromet GmbH. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.**Key Responsibilities:**Respond to customer inquiries and resolve issues in a...
-
Customer Support Specialist
2 weeks ago
Houston, Texas, United States Max Cash Full timePosition OverviewAs a Customer Support Specialist at MaxCash, you will serve as the essential link between our clientele and the financial institutions we collaborate with. Your role will be pivotal in establishing trust and embodying the voice of our organization.Requirements:Bilingual proficiency in Spanish is mandatory.Your responsibilities will include...
-
Customer Support Specialist
1 day ago
Houston, Texas, United States OTT Hydromet GmbH Full time**About OTT Hydromet GmbH**We are a leading manufacturer of high-quality measurement and monitoring solutions for the water industry.**Job Summary**We are seeking a highly motivated and customer-focused Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and...
-
Customer Support Specialist
1 day ago
Houston, Texas, United States OTT Hydromet GmbH Full time**About OTT Hydromet GmbH**We are a leading manufacturer of high-quality measurement instruments for the water industry.**Job Summary**We are seeking a highly motivated and customer-focused Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical...
-
Healthcare Customer Support Specialist
2 weeks ago
Houston, Texas, United States Healthcare Company Full timeJob OverviewHealthcare Warehouse Customer Support SpecialistWe are seeking a Healthcare Warehouse Customer Support Specialist to facilitate warehouse operations and assist with client orders. The ideal candidate will possess adaptability and a strong desire to learn. This is an entry-level role within a medical supply organization, offering competitive...
-
Customer Support Specialist
2 weeks ago
Houston, Texas, United States Max Cash Full timePosition OverviewAs a Customer Support Specialist at MaxCash, you will serve as the essential link between our clientele and the financial institutions we collaborate with. Your role will be to establish trust and represent our organization effectively.Key Requirement: Must be bilingual - Proficient in SpanishIn this position, your primary goal will be to...
-
Customer Support Specialist
2 weeks ago
Houston, Texas, United States Max Cash Full timePosition OverviewAs a Customer Support Specialist at MaxCash, you will serve as the essential link between our clients and the financial institutions we collaborate with. Your role will be to establish trust and act as the representative of our organization.Requirements:Bilingual - Proficient in SpanishYour responsibilities will include delivering...
-
Customer Support Specialist
2 weeks ago
Houston, Texas, United States McGriff Insurance Broker Full timePosition OverviewAs a Client Service Specialist at McGriff Insurance Broker, you will play a crucial role in fostering and nurturing professional relationships with our clients, vendors, and colleagues. Your commitment to delivering exceptional service will be key in supporting our sales and service teams within the Construction sector.Key...
-
Insurance Customer Support Specialist
2 weeks ago
Houston, Texas, United States Southwest - Carlton Staffing Full timeJob OverviewWe are seeking a dedicated Insurance Customer Support Specialist to join our esteemed staffing partner in the insurance sector.Key Responsibilities:Position: Insurance Customer Support SpecialistLocation: Southwest Central Houston areaCompensation: $20.00 per hourWork Schedule: Monday to Friday, 8:30 AM to 5 PMEmployment Type: Temp-to-HireThe...
-
Lead Customer Support Specialist
2 weeks ago
Houston, Texas, United States Addison Group Full timeJob Title: Lead Customer Support SpecialistLocation: Houston, TXIndustry: Customer Support, Oil & Gas, Industrial, ManufacturingCompensation: $75,000 - $80,000About Our Organization: Our organization is a reputable entity recognized for its high-quality offerings and exceptional customer support. With a robust footprint across various sectors, including oil...
-
Travel Customer Support Specialist
2 weeks ago
Houston, Texas, United States Heart and Sail Excursions Full timeJob OverviewThis is a remote opportunity.Position Summary:As a Remote Travel Customer Support Specialist, you will play a crucial role in delivering outstanding service to travelers. Your primary responsibilities will include addressing inquiries, managing bookings, and ensuring that clients' travel needs are met efficiently. This role offers a rewarding...
-
Customer Support Specialist
2 weeks ago
Houston, Texas, United States GFL USA Full timeBecome a part of GFL USAAs a Customer Support Specialist at GFL USA, you will be an essential member of our Customer Support Division, assisting clients through various communication channels such as phone, email, or live chat regarding a range of inquiries. At GFL, we prioritize the development of our employees and strive to create pathways for career...
-
Bilingual Customer Support Specialist
2 weeks ago
Houston, Texas, United States Employer Flexible Full timeAs a Customer Support Specialist at Employer Flexible, a prominent Professional Employer Organization (PEO), you will be instrumental in delivering outstanding service and assistance to our clients and their workforce. You will act as the main point of contact for inquiries, challenges, and support related to various HR, payroll, benefits, and administrative...
-
Customer Support Specialist
2 weeks ago
Houston, Texas, United States Renewable Energy Full timeJoin Our Team as a Customer Support Specialist!We are a leading direct sales and marketing firm dedicated to promoting renewable energy solutions. Our innovative marketing strategies have led to exceptional growth, prompting us to expand our team with a Customer Support Specialist.We seek enthusiastic, self-driven individuals who are eager to grow...
-
Customer Support Specialist II
2 weeks ago
Houston, Texas, United States Westinghouse Electric Company Full timeWe are seeking a Customer Support Specialist II for a contract opportunity with our client, Westinghouse Electric Company. This role is essential in the Retail Energy Sector. The ideal candidate will have a solid background in the retail energy field, demonstrating a comprehensive understanding of industry regulations and standards. Exceptional...