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Customer Support Specialist

2 months ago

Houston, Texas, United States OTT Hydromet GmbH Full time

**About the Role**

We are seeking a highly skilled Customer Support Specialist to join our team at OTT Hydromet GmbH. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.

**Key Responsibilities:**

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product information and technical support to customers
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
  • Develop and maintain knowledge of our products and services to provide accurate and up-to-date information to customers

**Requirements:**

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong problem-solving skills and attention to detail
  • Knowledge of customer service principles and practices

**What We Offer:**

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

**If you are a motivated and customer-focused individual who is passionate about delivering exceptional support, we encourage you to apply for this exciting opportunity.