Medical Office Coordinator

4 weeks ago


Matthews, North Carolina, United States Foot And Ankle Specialists Full time

The Medical Office Coordinator provides essential support and administrative services to the office, doctors, and patients in a fast-paced Doctor's office.

This role involves a wide range of tasks including patient customer service, scheduling, data entry, managing electronic health records, and patient education.


Key Responsibilities:
Provide exceptional customer service to patients and their families
Schedule appointments and manage patient flow
Maintain accurate and up-to-date patient records
Collect deductibles, coinsurance, balances, copays, and sell OTC items
Check AR/AP changes and update records accordingly
Maintain multiple doctor's schedules
Order and manage office supplies and equipment

Requirements:
High School Diploma/GED equivalent
2+ years' admin support in a medical environment preferred
Knowledge of health insurance, pre-authorization, insurance verification, medical terminology, CPT codes, and ICD-9 codes preferred
Excellent customer service skills
Ability to work in a fast-paced and demanding work environment
Strong work ethic and professionalism
Team mentality, flexibility, and willingness to learn

Benefits:
Health Insurance (Single & Family plans available)
Life Insurance
Disability Insurance
401(k) plan with Company Match
Employee Discount Program
Paid Time Off
Paid Holidays

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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