Patient Access Coordinator

3 weeks ago


Matthews, North Carolina, United States Novant Health Full time
Job Summary

We are seeking a highly skilled Patient Access Specialist to join our team at Novant Health. This role is responsible for pre-registration, registration, verification activities, and gathering and processing of patient demographic and financial information.

Key Responsibilities
  • Pre-register patients, verify demographic and financial information, and process registration activities.
  • Identify source of payment, collect payment, and interface with insurers, hospital staff, and medical staff.
  • Maintain current knowledge of Federal and State regulatory compliance guidelines and Joint Commission requirements.
  • Promote departmental objectives through cooperation and quality performance.
  • Work in a fast-paced, stressful environment, requiring staffing weekdays and weekends, all hours.
Requirements
  • High School or GED, required.
  • Minimum one year experience in patient access, registration, billing, cash collection, insurance, and/or pre-certification in a medical environment, preferred.
  • One year Customer Service experience in any field, preferred.
  • One year of clerical experience in a medical office setting.
Additional Skills
  • Demonstrated knowledge of insurance plans and coordination of benefits, registration processes, collection, and cash receipting in compliance with regulatory standards.
  • Excellent interpersonal and communication skills, with experience and competency in customer relation skills.
  • Ability to organize and prioritize work in a stressful environment with changing priorities.
  • Must be able to interact with individuals of all cultures and levels of authority.
What We Offer

At Novant Health, we value diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families, and communities.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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