Patient Care Coordinator

5 hours ago


Matthews, North Carolina, United States Carolina Neurosurgery and Spine Associates Full time

We are seeking a skilled Front Desk Representative to provide exceptional patient care and support our medical office team.

Key Responsibilities:
  • Check in patients, collect payments, and verify insurance information.
  • Process new patient paperwork and update existing records.
  • Prepare for upcoming appointments and ensure accurate scheduling.
  • Explain insurance authorization to patients as needed.
  • Schedule follow-up appointments as requested by the physician.
  • Count petty cash and maintain documentation.
  • Comply with all processes and HIPAA regulations.
  • Apply our Core Values in decision-making and interactions with all individuals.
  • Promote a positive work environment through effective teamwork.
Company Culture Expectations:
  • Reflects CNSA Core Values in all job responsibilities and interactions.
  • Participates in department or system-wide improvement plans.
  • Performs high-quality work that is neat, accurate, complete, and on time.
  • Offers assistance to all patients by promptly responding to requests and needs.
  • Asks questions to gain a full understanding of assignments.
  • Adapts to changing assignments and responsibilities.

We offer a dynamic work environment that is committed to providing compassionate, quality care to our patients. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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